Ngoc Bui
Toronto,Canada
Summary
Warehouse professional with strong focus on accuracy, efficiency, and safety. Skilled in inventory management, order picking, and logistics coordination. Known for reliability, adaptability, and effective teamwork to meet shifting demands and achieve results. Adept at using warehouse management systems and maintaining organized workspaces.
-Devoted individual experienced in navigating city streets, providing excellent customer service, and working independently. Possesses a G license, an excellent driving record. Skilled in multitasking, communication, and problem-solving with a friendly and professional demeanor.
-Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Warehouse Picker
Classique Beauty Supply
08.2023 - 10.2025
- Operated pallet jacks and forklifts to efficiently transport products within warehouse.
- Selected and packed beauty supply orders accurately, ensuring timely delivery to customers.
- Maintained inventory accuracy through regular cycle counts and stock organization.
- Collaborated with team members to streamline picking processes, enhancing overall productivity.
- Implemented quality control measures to minimize errors in order fulfillment processes.
- Monitored stock levels and reported shortages to management for timely replenishment decisions.
- Assisted in loading and unloading shipments, optimizing space utilization in storage areas.
- Used scanners to quickly locate and track items in warehouse.
DELIVERY DRIVER
GreenHouseGTA
02.2022 - 06.2023
- Checked delivery addresses and verified correct package delivery.
- Utilized relevant map programs and GPS systems to navigate routes.
- Confirmed all packages were properly labeled.
- Inspected vehicle frequently to check fluid levels and tire pressure.
- Verified items and model numbers to match products on invoice with quantities loaded.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Monitored road and weather conditions for safe driving.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Drove positive customer experience by building relationships and providing solutions to customer needs.
STORE MANAGER
Holland Industry
12.2019 - 01.2022
- Solved problems and resolved conflicts for team members and customers.
- Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.
- Stocked and organized products in storage spaces and retail shelves.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
- Evaluated customer feedback and complaints to locate weaknesses and improve service.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
FOOD RUNNER
Oxtail Pho
12.2018 - 08.2019
- Provided superior customer service by quickly and efficiently delivering food to guests.
- Re-stocked and replenished food items in a timely manner.
- Maintained a clean and organized work area to ensure health and safety standards were met.
- Greeted and acknowledged guests to foster warm and welcoming environment.
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias, and dining rooms, to facilitate customer service.
- Ran cash registers.
- Located items requested by customers.
Education
NO DEGREE -
Centennial College
ScarboroughSkills
- Knowledge Of State Roads And Highways
- Customer Service
- Responsible Driver
- Attention To Detail
- Teamwork And Collaboration
- Inventory Management
- Accurate Cash Handling
- Order Management
- Product And Service Sales
- Warehouse picking(locating/collecting/preparing)
- Customer Relations
- Forklift Operator(No license)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
LANGUAGES
Vietnamese Native
English Fluent
Timeline
Warehouse Picker
Classique Beauty Supply
08.2023 - 10.2025
DELIVERY DRIVER
GreenHouseGTA
02.2022 - 06.2023
STORE MANAGER
Holland Industry
12.2019 - 01.2022
FOOD RUNNER
Oxtail Pho
12.2018 - 08.2019
NO DEGREE -
Centennial College