Michael Brouillard
Ottawa,ON
Summary
Dynamic insurance professional with proven expertise in policy analysis and financial needs assessment honed at MD Management / Scotia Wealth. Excelled in networking and fostering team cohesion, significantly enhancing client relationships and operational efficiency. Licensed insurance agent with a knack for developing innovative solutions that drive market share and profitability.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Insurance Consultant
MD Management / Scotia Wealth
11.2009 - 10.2023
- Assessed clients'' needs by conducting in-depth interviews, gathering information on assets, liabilities, and potential risks.
- Evaluated competitor offerings by researching market trends to inform targeted sales pitches that highlighted unique value propositions of available policies.
- Developed targeted client acquisition strategies through networking events, industry conferences, and by leveraging professional connections within the local business community.
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
- Delivered tailored insurance presentations to diverse audiences, demonstrating the benefits of specific policies and coverage options.
- Established lasting relationships with key industry partners, including brokers, carriers, and service providers to better serve client needs.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Identified and solicited sales prospects in agency databases.
- Analyzed risk factors to recommend appropriate coverage levels.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Designed presentations and marketing materials to promote insurance products.
- Collected premiums on or before effective date of coverage.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Evaluated competitors' products and services to gain competitive advantage.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Business Development Manager & Regional Manager
London Life
10.1977 - 01.2006
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.b
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Enhanced operational efficiency, overseeing rollout of new point-of-sale system across all stores.
Education
Bachelor of Arts - Sociology @ Psychology
Bishop's University
Lennoxville, Qc04-1988
Skills
- Licensed insurance agent
- Networking and relationship building
- Policy analysis
- Underwriting principles
- Financial needs assessment
- Teamwork
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Life and Health Insurance License - [State] Department of Insurance.
Top of the Table MDRT
Qualified several years for the highest recognized level of placed business in the insurance industry. Recognized globally.
Timeline
Insurance Consultant
MD Management / Scotia Wealth
11.2009 - 10.2023
Business Development Manager & Regional Manager
London Life
10.1977 - 01.2006
- Life and Health Insurance License - [State] Department of Insurance.
Bachelor of Arts - Sociology @ Psychology
Bishop's University
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