Proven Quality Control Technician with a track record of enhancing product reliability and reducing defect rates at Lhoist North America Of Canada Inc. Expert in product inspection and fostering a culture of excellence. Achieved significant reductions in customer complaints through proactive quality processes and effective team training. Skilled in documentation and environmental monitoring, embodying workplace safety and continuous improvement.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Lhoist North America Of Canada Inc
01.1989 - 06.2024
Maintained quality documentation and records for conformance with relevant standards.
Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Performed thorough inspections of incoming materials and outgoing products.
Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
Helped uncover and fix production problems in order to reduce overall defect rates.
Reduced customer complaints by proactively addressing potential issues before products left facility.
Tracked and analyzed product quality data to identify trends and insights.
Developed and implemented quality control processes to meet product standards.
Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
Reported problems and concerns to management.
Recorded and organized test data for report generation and analysis.