Michael Brand
Chilliwack
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Ready to enhance the experience of all members and visitors at Chilliwack Golf Club.
Overview
9
9
years of professional experience
Work History
Sales Associate Assistant Manager
Popeye's Supplements
Chilliwack, BC
05.2022 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Automotive Detailer
Men In Kilts
Chilliwack, BC
05.2021 - 05.2022
- Streamlined the detailing process, reducing turnaround time for work vehicles.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Removed old vinyl wrap to prepare vehicles for new wrap
- Maintained clean, tidy and safe work environment.
Youth Baseball Umpire
Chilliwack Minor Baseball Association
Chilliwack, BC
04.2016 - 07.2017
- Adapted quickly to various game situations, demonstrating flexibility in decision-making under pressure while maintaining consistency in rulings.
- Contributed to a positive atmosphere on the field by effectively managing player emotions and conflicts during games.
- Demonstrated exceptional knowledge of baseball rules and regulations, earning respect from players, coaches, and parents alike.
Education
Bachelor's of Kinesiology - Exercise Science, 3rd Year
University of The Fraser Valley
Chilliwack, BCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Passions
I am an avid golfer. I love all aspects of golf, from the competitiveness to being able to spend 4 hours in the peaceful outdoors. My love for the sport of golf will help me connect to all customers on a personal level. Being a Kinesiology student, exercise is another passion of mine.
References
Paige Mussell - Manager at Popeyes Supplements - 6047981646
Anthony Rose - Co-worker at Popeyes Supplements - 6047918944
Bae-li Park - Co-worker at Popeyes Supplements - 6047912427
Timeline
Sales Associate Assistant Manager
Popeye's Supplements
05.2022 - Current
Automotive Detailer
Men In Kilts
05.2021 - 05.2022
Youth Baseball Umpire
Chilliwack Minor Baseball Association
04.2016 - 07.2017
Bachelor's of Kinesiology - Exercise Science, 3rd Year
University of The Fraser Valley
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