Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Blackman

Ajax,ON

Summary

Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction.

Overview

2025
2025
years of professional experience

Work History

Performance Coach

  • Leading a team to daily targets
  • Roleplaying scripting / language patterns to overcome realtime rebuttals.

CamH Foundation

CamH (Center for Addictions & Mental Health)
01.2024 - Current
  • -Making inbound & outbound call on behalf of the Foundation to people who have already engaged and are interested in the charities cause
  • Contacting Corporations to participate in donating through their employees payroll
  • Dealing with questions and concerns about the charity
  • Reaching and surpassing target goals
  • Directing potential intake patients to the correct program.

Construction Self employed

01.2021 - 01.2024
  • -Full house renovations (basement, kitchen & bathrooms)
  • Creating my own leads by direct marketing
  • Building a team
  • Flooring (Hardwood, laminate, vinyl, tiling)
  • Kitchen cabinets
  • Painting
  • Framing
  • Drywall.

Business Development

Drive Autogroup
01.2018 - 01.2021
  • Presented important knowledge on new and pre-owned inventory
  • Created exceptional customer service/sales experience
  • Consistently delivered weekly, monthly, yearly Sales targets as a Team player, quick thinker and multi-tasking skills
  • Strong verbal and written communication skills
  • Working as an essential service during the pandemic gave me experience in raising customer level of certainty to still conduct business
  • Drive traffic towards the business via phone, txt, email and B2B
  • Daily monitoring and analyzing prospects through a sale pipeline.

Field Sales Representative

Bell Canada
01.2013 - 01.2018
  • As an ambassador of Bell’s products and services I work from a residential lead list door to door to showcase and sell Bell FIBETM
  • As a trusted advisor, I identify and help costumers connect with communications and lifestyle solutions that meet their unique needs.

Quality Assurance Analyst & Floor Support

1800 Flowers.com
01.2015 - 01.2017
  • Being a part of the of the Quality Assurance Analyst and Floor Support team on a day to day basis I was responsible for reviewing and auditing incidents, email and telephone interactions along with reviewing and investigating customer survey responses for the team
  • As QA I was also responsible for assisting agents on the floor with questions and general inquiries.

Producer

The Score Network
01.2013 - 01.2015
  • My work/craft was founded on the internet by an executive producer from the score
  • My responsibilities were to create the commercial jingles for the Score network
  • This form of work required a significant amount of communication between myself and my manager
  • I used FL Studios, Cue base, and Microsoft office to complete this project
  • 'NBA Court Surfing' Composed by: Michael Blackman

Education

BDM (Business Development Management) Certificate -

01.2021

OMVIC License -

01.2020

Diploma - International Business

Seneca College of Applied Arts And Technology
Toronto, ON
04-2015

Ontario Secondary School Diploma -

01.2010

Skills

  • Typing proficiency

  • Microsoft Office

  • FL Studios

  • Cue Base

  • Google Docs

  • Leadership & Team Building

  • Communication

  • Project Management

  • Organization

  • Planning & Development

  • Cross-selling tactics

  • Customer Relations

  • Sales proficiency

  • Customer Service

  • Problem-solving abilities

  • CRM and Salesforce proficiency

Accomplishments

  • Professional Performer from Just B Graphic, 2015-01-01, Had the opportunity to travel with other main stream Canadian artists. Middle & High school to perform a positive message to the youth.
  • Graduated with honors from ST.MARY C.S.S, 2010-01-01, Received an 80 % academic final grade.

Timeline

CamH Foundation

CamH (Center for Addictions & Mental Health)
01.2024 - Current

Construction Self employed

01.2021 - 01.2024

Business Development

Drive Autogroup
01.2018 - 01.2021

Quality Assurance Analyst & Floor Support

1800 Flowers.com
01.2015 - 01.2017

Field Sales Representative

Bell Canada
01.2013 - 01.2018

Producer

The Score Network
01.2013 - 01.2015

OMVIC License -

Ontario Secondary School Diploma -

Performance Coach

BDM (Business Development Management) Certificate -

Diploma - International Business

Seneca College of Applied Arts And Technology

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Michael Blackman