Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Bidinger

Maple Ridge,BC

Summary

Experienced automotive professional with a strong work ethic and excellent communication skills, strengthened at Walkers Repair Center. Proven track record in diagnosing and repairing all makes of vehicles, enhancing vehicle performance, and directing mechanics. Committed to customer satisfaction and providing solutions on a day to day basis, ensuring efficient service operations and promote teamwork in high-pressure environments.

Overview

20
20
years of professional experience

Work History

Tow Truck Operator/Mechanic

Kool Country Towing
10.2020 - 04.2025

Demonstrated flexibility with adapting quickly to changing priorities, ensuring optimal workflow in a fast-paced environment.

Utilized diagnostic tools to identify malfunctions, streamlining repair processes.

Maintained accurate records of repairs and inventory, supporting operational efficiency.

Automotive Mechanic/Service Advisor

Walkers Repair Center/Napa Autopro
04.2005 - 09.2020

Diagnosed and repaired automotive systems, enhancing overall vehicle performance and reliability.

Utilized advanced diagnostic tools to identify issues efficiently, reducing repair times.

Mentored junior mechanics on best practices for repairs and customer service techniques.

Implemented process improvements that increased workflow efficiency in service operations.

Collaborated with team members to optimize repair strategies, resulting in enhanced customer satisfaction.

Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.

Attended Service advisor training and Autopro AGM meetings to keep up with industry standards and practices

Education

High School Diploma -

David Thompson Secondary School
Invermere B.C
06-2004

Skills

  • Assisting customers
  • Safe driving practices
  • Documentation skills
  • Strong work ethic
  • Customer service
  • Stress tolerance
  • Conflict resolution
  • Mechanic shop support
  • Customer relations
  • Teamwork and collaboration
  • Time management
  • Excellent communication
  • Professionalism
  • Deadline management

Languages

English

Timeline

Tow Truck Operator/Mechanic

Kool Country Towing
10.2020 - 04.2025

Automotive Mechanic/Service Advisor

Walkers Repair Center/Napa Autopro
04.2005 - 09.2020

High School Diploma -

David Thompson Secondary School
Michael Bidinger