Experienced automotive professional with a strong work ethic and excellent communication skills, strengthened at Walkers Repair Center. Proven track record in diagnosing and repairing all makes of vehicles, enhancing vehicle performance, and directing mechanics. Committed to customer satisfaction and providing solutions on a day to day basis, ensuring efficient service operations and promote teamwork in high-pressure environments.
Demonstrated flexibility with adapting quickly to changing priorities, ensuring optimal workflow in a fast-paced environment.
Utilized diagnostic tools to identify malfunctions, streamlining repair processes.
Maintained accurate records of repairs and inventory, supporting operational efficiency.
Diagnosed and repaired automotive systems, enhancing overall vehicle performance and reliability.
Utilized advanced diagnostic tools to identify issues efficiently, reducing repair times.
Mentored junior mechanics on best practices for repairs and customer service techniques.
Implemented process improvements that increased workflow efficiency in service operations.
Collaborated with team members to optimize repair strategies, resulting in enhanced customer satisfaction.
Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
Attended Service advisor training and Autopro AGM meetings to keep up with industry standards and practices