Michael Bennett
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Summary
Dynamic Operations Specialist with a proven track record at Toyota Arena, enhancing customer satisfaction and efficiently managing multiple projects. Expert in strategic planning and verbal communication, I excel in high-pressure environments, significantly improving team performance and operational efficiency. Skilled in using database systems and fostering team development, my approach combines technical prowess with impactful leadership.
Overview
8
8
years of professional experience
Work History
Operations Specialist
Toyota Arena
03.2022 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- our crew works closley with all big artists from professionals in the music industry as well as professional athletes.
- parters with ticketmaster as well.
Basketball Coach and Personal Trainer
PickupUSA Basketball Fitness
05.2023 - Current
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
Warehouse Supervisor
Costco
04.2017 - 03.2021
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Education
Associate of Applied Business - Biological And Physical Sciences
Chaffey College
Rancho Cucamonga, CA06-2010
Skills
- Physical fitness
- Strategic planning
- Verbal and written communication
- Character development
- Customer assistance
- Sales training
- Resilience under pressure
- Influencing others
Timeline
Basketball Coach and Personal Trainer
PickupUSA Basketball Fitness
05.2023 - Current
Operations Specialist
Toyota Arena
03.2022 - Current
Warehouse Supervisor
Costco
04.2017 - 03.2021
Associate of Applied Business - Biological And Physical Sciences
Chaffey College
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