Summary
Overview
Work History
Education
Skills
Timeline
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Michael Bender

Anaheim,CA

Summary

Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.

Hardworking Mechanic successful at completing inspections, maintenance and repairs on gas, diesel, and heavy equipment vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Mechanic

Fort McDowell Yavapai Nation
02.2019 - 05.2025
  • Learned safety protocols and best practices for equipment operation.
  • Assisted in performing routine maintenance on various vehicle systems.
  • Gained proficiency in using hand tools and diagnostic equipment.
  • Supported senior mechanics in troubleshooting and repairs of mechanical issues.
  • Maintained cleanliness and organization of work areas and tools.
  • Collaborated with team members to ensure timely completion of tasks.
  • Adapted quickly to new technologies and repair techniques in the workshop.
  • Contributed to accurate documentation of service records and repair logs.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Retained accurate records of purchases, titles and sales.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Collaborated with team members to streamline repair processes, enhancing productivity and turnaround time.
  • Managed inventory of tools and parts, ensuring availability for timely repairs and maintenance operations.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Participated in ongoing training programs to stay current on industry trends and best practices.

Service Advisor

Fort McDowell Yavapai Nation
11.2016 - 08.2018
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Oil Change Technician

Jiffy Lube
03.2015 - 02.2016
  • Performed oil changes and fluid replacements efficiently, ensuring customer satisfaction.
  • Conducted thorough vehicle inspections to identify maintenance needs and recommend services.
  • Maintained cleanliness and organization of service area to promote safety and efficiency.
  • Trained new technicians on best practices for oil change procedures and safety protocols.
  • Managed inventory of supplies, ensuring timely availability of necessary products for operations.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
  • Greeted customers and answered questions about oil changes and other services.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Increased overall shop productivity by maintaining a clean and organized work environment.
  • Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.
  • Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.

Education

Graduate Certificate - Film And Video Production

New York Film Academy
Burbank, CA
08.2013

Certificate - Automotive Engineering

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
07.2006

Skills

  • Technical and mechanical
  • Computer and software
  • Precision and attention to details
  • Customer service
  • Adapting to new technologies

Timeline

Mechanic

Fort McDowell Yavapai Nation
02.2019 - 05.2025

Service Advisor

Fort McDowell Yavapai Nation
11.2016 - 08.2018

Oil Change Technician

Jiffy Lube
03.2015 - 02.2016

Graduate Certificate - Film And Video Production

New York Film Academy

Certificate - Automotive Engineering

Maricopa Community Colleges, Gateway Community College

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Michael Bender