Operations Supervisor tasked with taking on routine and complex workflow challenges always with an eye on health and safety. Versatile leader with a wide range of experience in growing the operations of a startup location. Known as a dedicated and reliable leader working to streamline operations and increase results.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
Saint-Jean-sur-Richelieu, QC
03.2022 - Current
Encouraged high productivity while maintaining core focus of health and safety
Directed warehouse picking team to process outbound shipments efficiently and accurately.
Analyzed department metrics and performance stats and reported findings to management.
Held daily performance dialogues within an interactive setting where associate participation is strongly encouraged. Interacted quarterly with each team member to encourage safe working practices.
Regular 1 on 1 meetings with team members to review performance and be attentive to their initiatives and potential concerns.
Responsible for scheduling and timecard management within my departments.
Operations Supervisor
Groupe BMR
Boucherville, QC
11.2020 - 02.2022
Supervisor of the third shift responsible for Receiving, Inventory Control, Picking and Shipping.
Managed a team of up to 40 employees.
Constant communication with Coordinators and Team leads in the various departments ensuring that daily tasks were achieved in an efficient manner
Oversaw all health and safety issues as well as SST training for new hires
Senior Operations Team Lead
DHL Supply Chain
Saint-Jean-sur-Richelieu, QC
02.2014 - 11.2020
Tasking of daily workflow - ensuring continual WIP for the pick, pack and ship departments.
MHE Dispatch - Sorting and preparing the daily tasks for picking department. Prioritizing work based on pull times and client requests
Super User - Resolving problem orders within strict deadlines
Inventory Control - Hospital management, Cycle Counts. Repairing daily discrepancies and balancing an inventory of over 55,000 different SKUs
Reliable and dependable, and unofficially on call 24 hours a day
Education
Bachelor of Arts - English Literature
Concordia University
Montreal, QC
DEP - Transport And Logisitcs
Champlain College Saint Lambert
Saint-Lambert, QC
09.2020
Skills
Staff Supervision
Intuitive Listening
Customer Relations
Safety Oversight
Project Management
Performance Monitoring
Task Delegation
Employee Development
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
Volunteer coach in youth sports - Football and baseball