Michael Bates
Ajax
Summary
I have many years of experience at Sobeys, excelling in inventory management and quality assurance. Track record in enhancing customer service, fostering teamwork, training staff, and ensuring safety compliance. Recognized for positive customer experience, efficiently processing transactions while maintaining safe standards, contributing to a positive shopping experience.
Overview
8
8
years of professional experience
Work History
Seafood Operator
Sobeys
10.2022 - Current
- Monitored inventory levels and conducted stock checks to maintain supply chain efficiency.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies.
- Trained new staff on safety protocols and equipment usage for optimal performance.
- Ensured compliance with health and safety regulations to maintain a safe work environment.
- Assisted in training new employees, sharing knowledge of best practices, and promoting a culture of teamwork among peers.
Cashier
Sobeys
10.2017 - 10.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate cash handling.
- Provided customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Pine Ridge Secondary School
Pickering, ON01-2013
Skills
- Inventory management
- Quality assurance
- Safety compliance
- Staff training
- Customer service
- Cash handling
- Stock replenishment
- Team collaboration
- Flexible scheduling
Languages
English
Native or Bilingual
Timeline
Seafood Operator
Sobeys
10.2022 - Current
Cashier
Sobeys
10.2017 - 10.2022
High School Diploma -
Pine Ridge Secondary School