Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Basbas

Tsawwassen,BC

Summary

I lead and support our team in ensuring the safety and security of our assets, employees, and guests across our modern multi-channel distribution centers.


Assists the Health and Safety Team with employee-related matters and investigations. Collaborates with the Health and Safety to implement initiatives for employee well-being. Facilitated and coordinated health and safety training for approximately 200 employees, providing education on workplace regulations, policies, and procedures during the COVID-19 pandemic.

I bring over 10 years of experience in the security industry, where I have developed strong leadership skills and built credibility within the field. My core competencies include integrity, professionalism, sound judgment, interpersonal communication, management capabilities, and a thorough understanding of security operations and procedures.

I excel in executing strategies and educating team members on daily prevention measures, data analysis, detection, and resolution of loss through outstanding service and proactive engagement within our distribution centers. Additionally, I collaborate effectively with key business partners to align the security department's functions with corporate objectives.

My mission is to safeguard the company's assets and personnel while fostering a culture of trust, transparency, and respect.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security and Risk Specialist (Contractor)

Lululemon Athletica
07.2023 - Current
  • Supporting and/ or leading the team responsible for safeguarding the security of lululemon property, our people and guests at our modern multi-channel DCs.
  • Executing and educating on the day-to-day prevention, data analysis, detection and resolution of loss through exceptional service and presence throughout our DCs.
  • Assists the Health and Safety Team with employee-related issues and investigations.
  • Analyzing data to identify trends and patterns.
  • Responsible for conducting internal and external investigations.
  • Working with the appropriate business partners to seamlessly lead the day-to-day function of the department in support of corporate objectives.

Loss Prevention Investigator

DSV - Global Transport and Logistics
06.2022 - 07.2023
  • Monitor and inspect merchandise for possible loss due to theft or other security breaches.
  • Investigate cases of theft or fraud and interview persons of interest and witnesses.
  • Analyze video footage to identify suspicious activity or patterns of behavior.
  • Develop loss prevention strategies and procedures to reduce or prevent losses.
  • Manage the installation of surveillance equipment, monitor daily business operations and track business and financial transactions from databases.
  • Works in partnership with the Health and Safety Specialist to implement initiatives for warehouse employees.

Service Manager

Allied Universal
11.2021 - 06.2022
  • Oversees employee performance management, attendance, vacation requests, employee separations, performance reviews, and related documentation.
  • Managed multiple teams of service staff to ensure customer satisfaction and efficient operational procedures
  • Developed and implemented policies and procedures to increase employee productivity and ensure compliance with corporate standards
  • Established and maintained excellent customer service standards; handled customer inquiries and complaints
  • Scheduled and allocated resources to ensure effective coverage of store operations
  • Developed and maintained relationships with key stakeholders, suppliers, and other service providers
  • Ensured health and safety compliance in the workplace

Area Manager British Columbia

G4S
10.2021 - 06.2022
  • Establish and maintain excellent customer service standards; handle customer inquiries and complaints
  • Plan and allocate resources to ensure effective coverage of branch business
  • Establish and maintain relationships with key stakeholders, suppliers and other service providers
  • Ensure compliance with workplace health and safety regulations

Area Manager (MB, SK & NW ON)

G4S
05.2021 - 10.2021
  • Developed and maintained relationships with key partners and vendors
  • Investigated and resolved customer complaints in a timely manner
  • Organized and led weekly meetings to review performance and develop action plans
  • Responsible for overseeing all facets of talent management for their hourly direct reports, which includes hiring, training, conducting annual performance reviews, managing performance, facilitating development and coaching, enhancing employee engagement, overseeing offboarding processes, and implementing rewards and recognition programs.
  • Delivered and coordinated health and safety training for approximately 200 employees, educating on workplace regulations, policies and procedures.

Mobile Security Senior Supervisor

G4S
08.2020 - 05.2021
  • Extensive knowledge of mobile security best practices and industry standards
  • Experienced in developing and implementing policies, procedures and standards for mobile security
  • Proficient in the use of mobile security tools and technologies, such as encryption, authentication, and authorization
  • Excellent problemsolving and critical thinking skills
  • Experienced in leading and managing mobile security teams

Loss Prevention Officer

Save-On-Foods
02.2020 - 08.2020
  • Trained in surveillance and alarm monitoring techniques
  • Proficient in the use of security equipment such as CCTV and metal detectors
  • Experience in conducting investigations into security breaches and other security related issues
  • Excellent communication skills and strong problemsolving skills
  • Able to identify potential security risks and develop strategies to mitigate them
  • Experienced in conducting security assessments of retail stores and other businesses

Correctional Officer

Manitoba Justice
01.2015 - 07.2019
  • Successfully monitored and controlled inmates in a mediumsecurity prison, ensuring they were following rules and regulations
  • Enforced security protocols, including searching inmates and their cells for contraband
  • Assisted in the implementation of rehabilitation programs including drug and alcohol counseling, and anger management
  • Completed accurate and timely reports of inmate activity, incidents, and violations
  • Monitored and recorded activities of inmates in the prison yard, and assisted in recreation activities
  • Collaborated with other members of the correctional staff to maintain order and security within the facility
  • Responded quickly and appropriately to emergency situations, and maintained a professional demeanor in all interactions with inmates

Infantry Reserve

Canadian Armed Forces | Forces armées canadiennes
01.2013 - 06.2016
  • Conducted live fire and tactical training exercises
  • Maintained equipment and supplies used in infantry reserve operations

Education

Basic Military Qualification Certification -

Canadian Armed Forces
Winnipeg, Manitoba
04-2016

Diploma - Corrections

Manitoba Justice
Winnipeg, Manitoba
03-2015

Skills

  • Team Management
  • Client Services
  • Client-focused
  • Investigations
  • Leadership
  • Problem-Solving
  • Data Analytical Skills
  • Resourcefulness
  • Procedure Development
  • Process Improvement
  • Systems Implementation
  • Microsoft Skills
  • Time Management
  • Communication
  • Customer Service

Certification

Six Sigma Foundations Linkedin Learning September 2022


Six Sigma Green Belt Linkedin Learning September 2022


Ethics and Law in Data Analytics Linkedin Learning September 2022


Timeline

Security and Risk Specialist (Contractor)

Lululemon Athletica
07.2023 - Current

Loss Prevention Investigator

DSV - Global Transport and Logistics
06.2022 - 07.2023

Service Manager

Allied Universal
11.2021 - 06.2022

Area Manager British Columbia

G4S
10.2021 - 06.2022

Area Manager (MB, SK & NW ON)

G4S
05.2021 - 10.2021

Mobile Security Senior Supervisor

G4S
08.2020 - 05.2021

Loss Prevention Officer

Save-On-Foods
02.2020 - 08.2020

Correctional Officer

Manitoba Justice
01.2015 - 07.2019

Infantry Reserve

Canadian Armed Forces | Forces armées canadiennes
01.2013 - 06.2016

Basic Military Qualification Certification -

Canadian Armed Forces

Diploma - Corrections

Manitoba Justice
Michael Basbas