Michael Barry
Pickering,ON
Overview
3
3
years of professional experience
Work History
Window Cleaning Supervisor
Skyreach Window Cleaning
05.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Worked well within a team and maintained a high standard of quality and performance whilst completing various window c;leaning projects.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Evaluated staff performance and provided coaching to address inefficiencies.
Window Cleaning Technician
Skyreach Window Cleaning
09.2022 - 04.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Worked with diverse types of weather and ground conditions.
- Successfully setup various swing stage projects, whilst ensuring the safety of myself and my team.
- Meet customer's needs by quickly attending to various window cleaning projects, whilst maintaining a high quality of work.
- Completed various window cleaning projects successfully in a timely manner.
Packing Manufacture
Cameron Advertising
07.2022 - 09.2022
- Reviewed production schedules and streamlined processes.
- Collaborated with other departments to optimize production workflows.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected finished products for quality and adherence to customer specifications.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
- Coordinated transportation and delivery of merchandise.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Completed various product shipments within a timely manner.
- Successfully reviewed product standards before distribution.
Merchandiser
Shoppers Drug Mart
12.2020 - 06.2022
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Work Positioning System, Rope Access, Rescue
Ontario Window Cleaning Association
Scarborough, Ontario01.2024
Pre-Service Firefighter Education And Training
Fleming College
Peterborough, ON07.2023
Graduated With Honors
Henry Street High School
Pickering, ON06.2022
Skills
- Inventory Control
- Process Improvement
- Employee Motivation
- Training and Mentoring
- Project Management
- Goal-Oriented
- Complex Problem-Solving
- Time Management
- Task Prioritization
- Delegation Skills
Timeline
Window Cleaning Supervisor
Skyreach Window Cleaning
05.2023 - Current
Window Cleaning Technician
Skyreach Window Cleaning
09.2022 - 04.2023
Packing Manufacture
Cameron Advertising
07.2022 - 09.2022
Merchandiser
Shoppers Drug Mart
12.2020 - 06.2022
Work Positioning System, Rope Access, Rescue
Ontario Window Cleaning Association
Pre-Service Firefighter Education And Training
Fleming College
Graduated With Honors
Henry Street High School
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