Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer
MICHAEL BARNES

MICHAEL BARNES

Georgetown,ON

Summary

Highly qualified and experienced with Surveillance and Investigative Techniques. Currently, I am a watchful Surveillance Operator with expertise in swiftly identifying suspicious activities to the appropriate authorities, which has prevented considerable losses. I am a smart professional, well-trained in cheating methods and advantage play techniques. Offering exemplary knowledge in video stream reviewing and event reporting.

I am a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Surveillance Operator

Casino Woodbine
Rexdale, ON
12.2018 - 06.2023
  • Monitored all areas of casino operations, including cash transactions and gaming activities.
  • Identified suspicious activity through a strong understanding of cheating techniques and advantage play methods.
  • Submitted highly detailed surveillance reports to the Surveillance Supervisor, carefully documenting all activity during shift.
  • Assisted law enforcement personnel with investigations by providing them with relevant footage from surveillance cameras.
  • Maintained surveillance operations to ensure compliance with gaming regulations and company policies.
  • Used audio-video equipment to observe casino or hotel operations for cheating or theft.
  • Reviewed previous recordings on a regular basis in order to identify patterns or trends which may indicate possible threats or risks.
  • Responded promptly to requests for additional information regarding a particular incident or event captured on camera.
  • Adhered strictly to established policies and procedures pertaining to privacy rights and protection of confidential information.
  • Analyzed data collected from various sources including CCTV footage, alarm systems, and access control systems.
  • Operated specialized software used in monitoring multiple locations simultaneously.
  • Observed gaming tables, slots and poker rooms throughout the casino via live video feeds.
  • Utilized advanced video recording systems to capture footage of criminal activity.
  • Investigated potential security breaches with the use of CCTV cameras.
  • Monitored and tracked suspicious activities in assigned areas using surveillance equipment.

Armored Guard Crew-Chief

Brinks Canada
Etobicoke, ON
06.2007 - 11.2018
  • Highly trained at securing personal environments from potential threats.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Proficient at preserving a constant level of safety and security.
  • Experienced at observing and interpreting misconduct or deviant behaviors.
  • Operated two-way radios to communicate with other security personnel as necessary.
  • Qualified in self-defense techniques including handgun retention and take-down procedures.
  • Identified suspicious activities, threats or safety hazards in order to take appropriate action.
  • Provided escort services for cash transfers between customer locations.

Armored Guard

G4S/ GardaWorld
Etobicoke, ON
01.2003 - 05.2007
  • Highly trained at securing personal environments from potential threats.
  • Proficient at preserving a constant level of safety and security.
  • Experienced at observing and interpreting misconduct or deviant behavior.
  • Qualified in self-defense techniques including handgun retention and take-down procedures.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Provided escort services for cash transfers between customer locations.
  • Operated two-way radios to communicate with other security personnel as necessary.
  • Identified suspicious activities, threats or safety hazards in order to take appropriate action.

Licensed Private Investigator

Signum Investigations
Scarborough, ON
06.2004 - 02.2005
  • Maintained records of all investigative activities including notes, photographs, audio recordings, video recordings and other documents.
  • Collaborated with colleagues on large-scale projects that required multiple investigators working together simultaneously.
  • Conducted undercover assignments as needed for client cases.
  • Conducted surveillance operations to track the activities of suspected individuals.
  • Interacted with law enforcement personnel when appropriate during the course of investigations.
  • Investigated suspicious activity in order to detect criminal activity or civil wrongdoings.
  • Identified new methods of investigation using a variety of resources including public records databases.
  • Compiled detailed investigative reports with findings, conclusions and recommendations.
  • Organized complex pieces of information into logical formats for easy reference and retrieval.
  • Conducted research for insurance claims to expose stolen funds and fraudulent claims.
  • Conducted surveillance on individuals suspected of criminal activity.

Education

Some College (No Degree) - Anatomy And Physiology

Sheridan College
Brampton, ON

Cybersecurity Boot Camp - Cybersecurity

University of Toronto
Toronto, Ontario
03.2024 - Current

Skills

  • Enforcement of Policies and Procedures
  • Suspicious Activity Surveillance
  • Proficient in Microsoft 365
  • Video Stream Monitoring
  • Effective Customer Communication
  • Rules and Regulations Enforcement
  • Activity Monitoring
  • Theft Detection
  • Accurate Event Logging
  • Friendly, Positive Attitude
  • Surveillance Equipment
  • Good Work Ethic
  • Critical Thinking
  • Problem Resolution
  • People Skills
  • Reliable & Trustworthy
  • Customer Service

Timeline

Cybersecurity Boot Camp - Cybersecurity

University of Toronto
03.2024 - Current

Surveillance Operator

Casino Woodbine
12.2018 - 06.2023

Armored Guard Crew-Chief

Brinks Canada
06.2007 - 11.2018

Licensed Private Investigator

Signum Investigations
06.2004 - 02.2005

Armored Guard

G4S/ GardaWorld
01.2003 - 05.2007

Some College (No Degree) - Anatomy And Physiology

Sheridan College

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