Michael Barboluk
Grandora,Canada
Summary
Please accept this resume as my application for the position of Body Shop Manager. I have been in the auto body industry for the past 40 years as a painter, owner, manager, shop foreman and feel confident that my experience and qualifications will meet your expectations. I look forward to discussing this position with you in detail and can be contacted at any time for an interview. Thank you for your time in considering my application.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Body Shop Manager
Superior Autobody
07.2024 - 06.2025
- Oversaw daily operations of body shop, ensuring high-quality repairs and customer satisfaction.
- Managed team of technicians, providing mentorship and training to enhance skills and performance.
- Implemented efficiency improvements in repair processes, reducing turnaround times while maintaining quality standards.
- Collaborated with insurance adjusters to streamline claims processing and communication for clients.
- Developed and enforced safety protocols, promoting a safe working environment for all employees.
- Monitored inventory levels and coordinated with suppliers to ensure timely availability of parts and materials.
- Analyzed customer feedback to drive service improvements and implement strategic changes within the shop.
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Resolved customer complaints professionally and effectively to maintain positive relationships with clientele while protecting company reputation.
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
Shop Manager
Atomic Autobody
03.2020 - 06.2024
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels to optimize resource allocation and minimize downtime.
- Trained and mentored staff on best practices in autobody repair techniques.
- Implemented process improvements, enhancing overall shop productivity and customer satisfaction.
- Coordinated scheduling of repairs, balancing workload to meet client expectations effectively.
- Developed maintenance schedules for equipment, ensuring reliability and performance standards were met.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
GM Body Shop Manager
Mann-Northway Motors
07.2015 - 03.2020
Assistant Manager (Maternity leave position)
Auto Color Collision
06.2014 - 06.2015
Body Shop Manager
Courtesy Collision Centre
11.2013 - 05.2014
Body Shop Manager
Saskatoon Motor Products
11.2011 - 04.2013
Body Shop Assistant Manager
Saskatoon Motor Products
02.2011 - 10.2011
Shop Foreman
Glenn Hoff Collision
10.2004 - 01.2011
Owner and Operator
Premiere Paint & Body Ltd.
10.1997 - 09.2004
Education
Auto Body Pre-Employment -
Kelsey Institute of Applied Arts and Sciences
Saskatoon, Saskatchewan03.1987
Grades 9 to 12 - undefined
Mount Royal Collegiate
Saskatoon, Saskatchewan01.1983
Skills
- Collision estimating
- Estimating expertise
- Teamwork
- Customer service
- Staff training and development
- Quality control
- Problem-solving
- Multitasking
- Reliability
- Decision-making
Languages
English
Certification
I-Car Platinum 2025 Estimator
Timeline
Body Shop Manager
Superior Autobody
07.2024 - 06.2025
Shop Manager
Atomic Autobody
03.2020 - 06.2024
GM Body Shop Manager
Mann-Northway Motors
07.2015 - 03.2020
Assistant Manager (Maternity leave position)
Auto Color Collision
06.2014 - 06.2015
Body Shop Manager
Courtesy Collision Centre
11.2013 - 05.2014
Body Shop Manager
Saskatoon Motor Products
11.2011 - 04.2013
Body Shop Assistant Manager
Saskatoon Motor Products
02.2011 - 10.2011
Shop Foreman
Glenn Hoff Collision
10.2004 - 01.2011
Owner and Operator
Premiere Paint & Body Ltd.
10.1997 - 09.2004
Grades 9 to 12 - undefined
Mount Royal Collegiate
Auto Body Pre-Employment -
Kelsey Institute of Applied Arts and Sciences
COURSES
- Industry Mitchell UltraMate Premier Suite (UMPS) & Dashboard Supplement Training 2013
- I-Car Platinum 2025 Estimator