Michael Ayabar
Whittier
Summary
Detail-oriented Claims Assistant experienced in managing high-volume, high-profile claims, streamlining workflows to enhance efficiency, and excellent support of fellow assigned Claim Examiners.
Overview
5
5
years of professional experience
Work History
Claims Assistant
Sedgwick Claims Management
Brea, CA
01.2024 - Current
- Managed a high volume, high profile claims efficiently while maintaining attention to detail in both normal and emergency proceedings.
- Assisted in managing claims database to ensure timely updates and tracking.
- Coordinated communication between claimants, adjusters, and medical providers.
- Resolved discrepancies through detailed investigation and analysis of claims data.
- Provided training support to new team members on claims procedures and systems.
- Developed streamlined workflows to enhance efficiency in claims processing.
- Prepared files, letters and notices.
Sales and Application Specialist
Eaze Inc.
Santa Ana, CA
02.2021 - 12.2023
- Collaborated across teams to optimize product application processes through the Eaze Application.
- Provided grounded, context and evidence based solutions to resolve technical or user-error application issues.
- Consulted and guided customers through our stock.
- Analyzed customer feedback to identify trends and recommend improvements to services.
- Communicated with colleagues through virtual and cellular systems.
- Provided live traffic tracking to delivery drivers in order to ensure efficient and rapid service to customers
Education
Bachelor of Arts - Theatre
California State University, Long Beach
Long Beach, CA05-2022
Associate of Arts - Musical Theater
Fullerton College
Fullerton, CA05-2020
Skills
- Claims processing
- Claim investigation
- Legal Documents for WCAB
- Claims Enterprise - Claims Management System
- Microsoft Office Suite
- Adobe PDF Services
- Indexing Medical Records
- Data entry
- Managing records
- Coordinating documents
- Processing mail
- Communications via Phone and Email
Languages
Spanish
Limited Working
Timeline
Claims Assistant
Sedgwick Claims Management
01.2024 - Current
Sales and Application Specialist
Eaze Inc.
02.2021 - 12.2023
Bachelor of Arts - Theatre
California State University, Long Beach
Associate of Arts - Musical Theater
Fullerton College
Character Award
Awarded to those who show exemplary character through their everyday interactions and attitude.