Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Attard

Hamilton,ON

Summary

Dynamic sales professional with a proven track record at Boonstra Heating And Air Conditioning, excelling in customer service and problem-solving. Successfully enhanced customer satisfaction through effective product education and post-sale support. As an owner, implemented marketing strategies and optimized operations, driving profitability while fostering teamwork and collaboration.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

18
18
years of professional experience

Work History

Sales Associate

Boonstra Heating And Air Conditioning
Hamilton, ON
03.2019 - Current
  • Assisted customers in selecting heating and air conditioning solutions based on needs and preferences.
  • Educated clients on product features, benefits, and maintenance procedures to enhance satisfaction.
  • Processed sales transactions accurately using point-of-sale systems to ensure efficiency.
  • Collaborated with team members to achieve monthly sales targets and improve store performance.
  • Provided post-sale support, addressing customer inquiries and resolving issues promptly.

Owner

Geraldo's At LaSalle
Burlington, ON
01.2008 - 11.2018
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Trained team members on product knowledge and customer service best practices.
  • Implemented cost-control measures to improve profitability without sacrificing quality.
  • Analyzed customer feedback to identify areas for improvement in service offerings.
  • Managed day-to-day business operations.

Education

Bachelor Of Business Administration And Management - Business

University of Toronto
Toronto, ON

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Languages

English
Full Professional

Timeline

Sales Associate

Boonstra Heating And Air Conditioning
03.2019 - Current

Owner

Geraldo's At LaSalle
01.2008 - 11.2018

Bachelor Of Business Administration And Management - Business

University of Toronto
Michael Attard