Michael Alexander Bowie
Gloucester
Summary
Reliable Inside Sales with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention.
Offering strong foundation in customer service and communication, eager to learn and develop in sales environment. Brings understanding of market research and sales strategies, combined with strong organizational and analytical skills. Ready to use and develop problem-solving and negotiation skills in Inside Sales role.
Overview
30
30
years of professional experience
Work History
Inside Sales
Roofmart
01.2015 - Current
- Responsible for processing customer orders, ordering inventory, daily banking reconciliation, and merchandizing
Acting Manager
Canadian Tire
01.2000 - 01.2015
- Responsible for training new staff, mentoring junior staff, scheduling for department, ordering specialized stock, and merchandizing
Summer Intern
Mitel Networks
06.2006 - 08.2006
- Duties included database maintenance and training module design
Lifeguard and Gym Attendant
Viscount Alexander Park Community Council
01.1995 - 01.2000
- Responsible for health and safety of clients, facility management, and certified pool operator (responsible for chemical testing and maintenance)
Education
Teachers Education - History and Mathematics
University of Ottawa
Ottawa, ON01.2011
Honours Bachelor of Arts - History
University of Ottawa
Ottawa, ON01.2010
Diploma Program - Electromechanical Engineering Technician - Robotics
Algonquin College
Ottawa, ON01.2007
Mechanical Engineering -
University of Ottawa
Ottawa, ON01.2003
High School -
Rideau High School
Ottawa, ON06.2000
Skills
- AutoCAD
- SmartBoard
- Microsoft Office
- Online research
- Inside sales
- Service-driven sales
Skills - Computers
- AutoCAD
- SmartBoard
- Microsoft Excel
- Power Point
- Word
- Online research
Languages
English
Native or Bilingual
Timeline
Inside Sales
Roofmart
01.2015 - Current
Summer Intern
Mitel Networks
06.2006 - 08.2006
Acting Manager
Canadian Tire
01.2000 - 01.2015
Lifeguard and Gym Attendant
Viscount Alexander Park Community Council
01.1995 - 01.2000
Teachers Education - History and Mathematics
University of Ottawa
Honours Bachelor of Arts - History
University of Ottawa
Diploma Program - Electromechanical Engineering Technician - Robotics
Algonquin College
Mechanical Engineering -
University of Ottawa
High School -
Rideau High School
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