Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Details
Timeline
Generic

MICHAEL A. LEHMAN

Los Alamitos

Summary

Certified Scrum Master (CSM) with 15+ years of experience leading Agile software delivery across diverse industries. Proven track record coaching and mentoring multiple onshore/offshore Scrum and Kanban teams in SAFe and Agile environments. Expert at facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and ensuring timely delivery of high-quality software solutions. Skilled in JIRA, Rally, Confluence, and full SDLC project management across domains including Accounting, Audit, Legal, Healthcare, Insurance, Payroll, HR, Risk & Compliance, Salesforce Service Cloud, AWS, and Tax applications.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Scrum Master

Avalon Staffin LLC
01.2024 - 06.2025
  • - Lead multiple Scrum teams migrating systems to Global Relay, Star Compliance, and Escalated Complaints Management System.
  • - Facilitate all core Scrum ceremonies and PI Planning.
  • - Facilitated the start-up of 2 new scrum teams
  • - Coach teams and new Scrum Masters in Agile practices and JIRA usage.
  • - Collaborated with teams to build team working agreements, Definition or Ready, Definition of Done
  • - Ensure data accuracy in JIRA, provide status updates and metrics to leadership.
  • Client: Silicon Valley Bank

Scrum Master

Ascendion (formerly Collabera)
09.2022 - 09.2023
  • - Managed Scrum team migrating legacy IVR to Amazon Connect Cloud Contact Center.
  • - Facilitated Scrum of Scrums, ART Sync, and PI Planning.
  • - Coached teams on Agile and JIRA best practices.
  • - Reported team status and metrics to leadership.
  • Client: Centene

Scrum Master

Digital Intelligence Systems (DISYS)
09.2021 - 09.2022
  • - Led multiple Scrum teams supporting provider, member, employer, and broker web portals.
  • - Oversaw migrations to Auth0, AWS, SQL Server; managed production support and enhancements.
  • - Coached teams in Scrum principles and best practices.
  • Client: Blue Cross of Idaho

Project Manager

Molina Healthcare
07.2020 - 09.2021
  • - Managed migration of 500+ reports from Microsoft SQL Server to Cloudera Hadoop Data Lake.
  • - Facilitated daily team meetings and tracked progress using JIRA and Excel.
  • - Coordinated dependencies, escalated issues, and delivered detailed status reports.

Scrum Master

Pyramid Consulting
05.2019 - 06.2020
  • - Led Scrum team developing Salesforce Service Cloud for Transaction Banking customer service.
  • - Facilitated all Scrum ceremonies, mentored teams, maintained product backlog.
  • - Managed change tickets and approvals for production deployments.
  • Client: MUFG Union Bank

Scrum Master

Randstad USA
06.2018 - 02.2019
  • - Managed multiple Scrum and Kanban teams (onshore/offshore) for pharmacy services apps.
  • - Oversaw development of Imaging applications, regression/performance test automation.
  • - Trained teams in CA Agile Central (Rally); produced velocity/burndown/capacity reports.
  • Client: Optum (UnitedHealthcare)

Scrum Master

Insight Global
12.2015 - 10.2017
  • - Scrum Master in SAFe environment for large-scale health insurance document tracking app.
  • - Facilitated PI Planning, Scrum ceremonies, mentored teams, and acted as interim Release Train Engineer.
  • Client: Optum (UnitedHealthcare)

Project Manager / Scrum Master

Wolters Kluwer (CCH)
01.2011 - 06.2015
  • - Led Scrum teams upgrading Accounting, Audit & Tax software products.
  • - Managed browser search add-on project (IntelliConnect Browser Search) — an award-winning solution.
  • - Delivered Office 64-bit platform migration and .NET conversion projects.
  • - Produced KPI reports for team productivity.
  • Employee & Contractor

Education

Associate of Arts - Business

Long Beach City College
Long Beach, CA

Associate of Science - Computer Programming

Control Data Institute
Anaheim, CA

Skills

  • - Agile & Scrum, Kanban Coaching & mentoring
  • - Scaled Agile Framework (SAFe)
  • - Jira, Jira Align, Rally, Confluence
  • - PI Planning & Facilitation
  • - Remote & Offshore Team Leadership
  • - Project & Change Management
  • - Risk Assessment & Mitigation
  • - Vendor & Stakeholder Management
  • - SDLC & Deployment Management
  • - Microsoft Office Suite, SharePoint, MS Project

Certification

  • Certified ScrumMaster (CSM) Scrum Alliance
  • Scrum Alliance Profile: https://www.scrumalliance.org/community/profile/mlehman5
  • Certified Scrum Master Training — Rocket Nine Solutions

Additional Details

Eligible to work in the U.S. | Open to Remote Scrum Master roles.

Timeline

Scrum Master

Avalon Staffin LLC
01.2024 - 06.2025

Scrum Master

Ascendion (formerly Collabera)
09.2022 - 09.2023

Scrum Master

Digital Intelligence Systems (DISYS)
09.2021 - 09.2022

Project Manager

Molina Healthcare
07.2020 - 09.2021

Scrum Master

Pyramid Consulting
05.2019 - 06.2020

Scrum Master

Randstad USA
06.2018 - 02.2019

Scrum Master

Insight Global
12.2015 - 10.2017

Project Manager / Scrum Master

Wolters Kluwer (CCH)
01.2011 - 06.2015

Associate of Science - Computer Programming

Control Data Institute

Associate of Arts - Business

Long Beach City College
MICHAEL A. LEHMAN