Michael Ajero
San Pablo
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2025
2025
years of professional experience
Work History
Sales & Supply Support Manager
IKEA Home Furnishings
03.2021 - Current
- Managed daily operations to ensure smooth functioning of the department.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Created detailed reports on team performance, identifying areas of strength as well as opportunities for improvement.
- Created and updated regular inventory reports and records.
- Forecasted requirements and set reorder points to maintain optimal levels.
- Analyzed inventory data to identify and address stock discrepancies.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Sales Plan and Steering Specialist
IKEA Home Furnishing
04.2019 - 03.2021
- Exceeded goals through effective task prioritization and great work ethic
- Led multiple projects outside of my responsibilities in order to maintain an inspiring and safe store for customers
- Resolved problems, improved operations and provided exceptional service
- Maintained energy and enthusiasm in fast-paced environment
Active Selling Leader
IKEA Home Furnishing
9 2017 - 04.2019
- Optimized the IKEA shopping experience to secure satisfied customers and increase sales
- Motivated, lead and inspired others to maximize sales
- Managed and excelled sales goals for three departments
- Monitored IKEA's performance against agreed goals and continually seek opportunities
Sales Shopkeeper
IKEA Home Furnishing
02.2016 - 10.2017
- Lead and managed my team to grow sales with sustained long term profitability
- Surpassed previous year sales by 174% in Home Furnishing Consultation
- Created an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues
- Secured training of my team in order to have a competent, commercially focused team that can support the selling process
- Delivered on agreed goals and Key Performance Indicators
Sales Team Lead
IKEA Home Furnishing
1 2012 - 1 2016
- Exceeded bedrooms department sales goal to 106.5% for FY14
- Strategically worked with outgoing and incoming products to reduce mark downs and maximize sales
- Awarded manager of the tertial in FY15
- Oversaw daily operations for staff of 13 employees
- Handled understaffed team, disputes, terminating employees and administering disciplinary procedures
- Exceeded company objectives with contributing to FY14 sales to deliver a bonus program for all staff
Education
Bachelor of Science - Health Science
California State University, East Bay
Hayward, CA2017
Skills
Strong written and verbal communication
Proficient in Microsoft Office
Staff development
Team leadership
Resource management
Strategic planning
Training facilitator
Internship
Familias Unidas (Summer 2017)
Familias Unidas is a non-profit organization in Richmond that works to improve the well being of low-income immigrant families and adults. I assisted the staff by compiling hundreds of data to determine any patterns in discharge reasons for adults and adolescents. In addition, I also submitted donation request letters to a number of companies for Familias Unidas.
Timeline
Sales & Supply Support Manager
IKEA Home Furnishings
03.2021 - Current
Sales Plan and Steering Specialist
IKEA Home Furnishing
04.2019 - 03.2021
Sales Shopkeeper
IKEA Home Furnishing
02.2016 - 10.2017
Bachelor of Science - Health Science
California State University, East Bay
Active Selling Leader
IKEA Home Furnishing
9 2017 - 04.2019
Sales Team Lead
IKEA Home Furnishing
1 2012 - 1 2016
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