Michael Adusei
Brampton ,ON
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Overview
3
3
years of professional experience
Work History
General Laborer
Sofina Foods
09.2022 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
- Operated forklift to load and unload materials and equipment on trucks.
Storekeeper
Elisa Mall
03.2022 - 08.2022
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted customers by answering questions and suggesting merchandise.
- Welcomed customers to assist in selecting appropriate merchandise and products.
Waiter
Grace Restaurant
06.2021 - 01.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Cleaner
ADDAE GUEST HOUSE
02.2020 - 05.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
Certificate - Personal Support Worker
UMS HEALTHCARE COLLEGE
Differin,Toronto 08.2023
High School Diploma - General Science
Anglican Senior High School
Kumasi, Ghana 10.2021
Skills
- General Tool Knowledge
- Tool and Equipment Maintenance
- Microsoft Windows
- Team Meetings
- Pallet Arrangement
- Physical Labor
- Active Listening
- Organization
- Safety and Sanitation
- Warm and Friendly
Timeline
General Laborer
Sofina Foods
09.2022 - 07.2023
Storekeeper
Elisa Mall
03.2022 - 08.2022
Waiter
Grace Restaurant
06.2021 - 01.2022
Cleaner
ADDAE GUEST HOUSE
02.2020 - 05.2021
Certificate - Personal Support Worker
UMS HEALTHCARE COLLEGE
High School Diploma - General Science
Anglican Senior High School
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