Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Honours and Awards
Languages
Timeline
Hi, I’m

Micca Hart

Human Resources Expert / Negotiator
Ottawa,Ontario
Micca Hart

Summary

Dynamic bilingual professional with over 18 years of comprehensive human resources experience in the federal government, 14 years of progressive leadership roles. Expertise in collective agreement negotiations, labor relations, staffing, employment equity, and strategic HR planning to consistently drive organizational success. Recognized for exceptional communication skills and a decisive approach to team management, fostering positive employee relations while navigating complex negotiations. Strong business acumen and a deep understanding of organizational needs which enhance my ability to establish key partnerships and facilitate effective conflict resolution in high-stakes environments.

Overview

18
years of professional experience
4
Certificates
2
Languages

Work History

Treasury Board Secretariat

Negotiator - Employee Relations and Total Compensation
12.2022 - Current

Job overview

  • Actively collaborate with bargaining agents, as well as internal and external stakeholders, to analyze and resolve collective bargaining issues related to wages, leave provisions, working hours, and other terms and conditions of employment, with the goal of reaching fair and effective agreements.
  • Manage high-pressure situations effectively, resulting in mutually beneficial agreements between parties.
  • Resolve conflicts efficiently through mediation techniques, promoting positive working relationships among stakeholders.
  • Management Lead of the Compensation and Collective Bargaining Management: 'Pay Simplification' Project for Federal Public Service.
  • Provide strategic advice and support to senior management at the Deputy Minister, Senior Associate, Assistant Deputy Minister, and Director General levels.
  • Create and brief materials for senior executive management, up to and including multiple Assistant Deputy Managers, within the Public Service.
  • Increased policy compliance by interpreting and advising on labour relations policies and previously negotiated agreements.

Department of National Defence

Assistant Director – Corporate Labour Relations - Policies and Programs
04.2021 - 12.2022

Job overview

  • Responsible for departmental labour relations (LR) policies, programs, corporate strategies, projects, and business processes.
  • Managed both the Labour Relations Policy and Program, and the Foreign Service teams, with five direct reports and sixteen indirect reports.
  • Departmental Labour Relations lead and representative in federal collective bargaining.
  • Departmental Labour Relations representative to other departments, central agencies, bargaining agents, employee networks, and interest groups in labour relations matters.
  • Senior technical officer for the department involved directly in policy development, standards interpretation/adaptation, and monitoring and trend analysis.
  • Subject matter expert in a multi-dimensional military/civilian organization, with a high complexity of operations unique to the Federal Public Service.
  • Responsible for briefing and providing strategic advice and support to senior management at the Deputy Minister, Assistant Deputy Minister, and Director General levels on all matters related to Labour Relations policies, directives, and programs.
  • Responsible for the development and implementation of departmental Human Resources (HR) projects, management control and accountability frameworks, and change management strategies.
  • Accountable for analyzing HR business practices and developing new approaches and models to balance, streamline, and assimilate existing operating practices in order to align them with the corporate vision and strategic orientation.
  • Responsibility Centre (RC) manager with financial delegation over both the Civilian Resource/Policy Team and the LR Operations Team.
  • Delegated for 7M in Salary Wage Envelope (SWE), and 118K in Operations and Maintenance (O&M) budgets.

Department of National Defence

Manager – Corporate Labour Relations
06.2020 - 04.2021

Job overview

  • Manager of the Labour Relations (LR) Policy Team, with twelve direct reports and two indirect reports.
  • Responsible for departmental representation in collective agreement bargaining.
  • Responsible for the oversight of the Interpretations and Office of the Chief Human Resource Officer (OCHRO) liaison team.
  • Accountable for union and stakeholder engagement, including liaising with the Treasury Board Secretariat, and serving as the LR Council liaison.
  • Labour Relations Subject Matter Expert (SME) for the Human Resources Development Program.
  • Geographic Leader responsible for the mental health and well-being of employees located in the Kingston, ON, Region.
  • Responsibility Centre (RC) manager with financial delegation over the Civilian Resource/Policy Team, and the LR Operations Team.
  • Financially delegated for the 7M Salary Wage Envelope (SWE), and 118K in Operations and Maintenance (O&M) budgets.

Department of National Defence

Manager – Future Workforce Strategies
08.2017 - 06.2020

Job overview

  • Evaluated and optimized Human Resource (HR) programs and policies at the Assistant Deputy Minister and Director General levels within National Defence.
  • Advised on the future planning of strategic human resources at the Assistant Deputy Minister and Director General levels within the National Defence community.
  • Responsible for briefing and providing strategic advice and support to senior management at the Deputy Minister, Assistant Deputy Minister, and Director General levels on all matters related to Labour Relations policies, directives, and programs.
  • Drove change to different areas of operations to align the business needs with HR strategies.
  • Manager of five (5) Strategic Business Partners (SBP) that provided future-of-work analysis to nine Assistant Deputy Minister-level organizations within National Defence.
  • Regional liaison to senior HR management for collaboration and coordination with HR employees in the Kingston Region.
  • Worked with Director Generals to assess HR resource requirements for future departmental growth.
  • Advised departmental executives on organizational policy matters, and recommended needed changes.
  • Member of the City of Kingston Strategic Human Resources Working Group, representing National Defence as the Canadian Forces Base Kingston liaison.

Department of National Defence

Acting Manager, Human Resources Planning and Programs
05.2016 - 08.2017

Job overview

  • Provided strategic HR direction to the Vice Admiral of the Royal Canadian Navy and the Rear Admiral level of the Command team for the Maritime Forces Pacific.
  • Managed the Human Resources Planning and Programs team responsible for HR governance to Maritime Forces Pacific, with three (3) direct reports and two (2) indirect reports.
  • Managed the Employment Equity Programs, Employee Assistance Program, and the Defence Advisory Groups within the Canadian Forces Base Esquimalt.
  • Member of the Organizational Wellness Team.
  • Defined the strategy for the Maritime Forces Pacific Human Resources Plan.
  • Managed the O&M budget for the Outreach and Employment Equity program support, and recruitment of local talent for long-term and seasonal positions.
  • Mentored junior HR team members to foster engagement and increase productivity.

Department of National Defence

Human Resources Generalist
10.2014 - 05.2016

Job overview

  • Worked with executives to create fair, consistent HR policies and procedures.
  • Member and HR advisor in Base and Branch Head meetings to develop strategies that positively influence workplace relationships.
  • Advisor to executive teams on Labour Relations matters.
  • Addressed inquiries from the unions and management regarding new-hire activity and ongoing employee relations issues.
  • Responsible for the internal recruitment process.
  • Supervisor to an HR assistant, responsible for their work allocation and performance management.
  • Successfully acted as Base Chief of Staff for a 6-week period, overseeing all business lines within the CFB Esquimalt, including financial delegation to the Base budget, with direct oversight of twelve employees, both military and civilian.
  • As Acting Base Chief of Staff, I oversaw the Salary Wage Envelope (SWE) of approximately $45.8M and a full operating budget of $108.3M for vote 1 and $6.2M for vote 5 funds.

Education

York University
Toronto, Ontario

Bachelor of Arts from Psychology

Skills

Skilled negotiator

Certification

Staffing Certification - Department of National Defence

Availability
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Honours and Awards

2022 - Employer of the Year (DND) - Spinal Cord Injury Ontario for "Outstanding dedication advancing the mission of assisting individuals with spinal cord injury and mobility impairments"


2021 - DND Director General (DG) Award for “Dedication and outstanding support demonstrated during the COVID-19 pandemic”


2020 - DND Instant Award for “Outstanding and ongoing support to your colleagues”


2017 - Commander Royal Canadian Navy Commendation for “Outstanding leadership and dedication”

Languages

English
Bilingual or Proficient (C2)
French
Advanced (C1)

Timeline

Negotiator - Employee Relations and Total Compensation

Treasury Board Secretariat
12.2022 - Current

Assistant Director – Corporate Labour Relations - Policies and Programs

Department of National Defence
04.2021 - 12.2022

Manager – Corporate Labour Relations

Department of National Defence
06.2020 - 04.2021

Manager – Future Workforce Strategies

Department of National Defence
08.2017 - 06.2020

Acting Manager, Human Resources Planning and Programs

Department of National Defence
05.2016 - 08.2017

Human Resources Generalist

Department of National Defence
10.2014 - 05.2016

York University

Bachelor of Arts from Psychology
Micca HartHuman Resources Expert / Negotiator