Micah Setola
Sarnia,ON
Summary
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Roofer
Bluewater Roofing
Sarnia, Ontario
10.2024 - 08.2025
- Participated in all phases and types of commercial roofing.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
Shutdown & Safety Technician
Suncor Refinery
Sarnia, ON
01.2024 - 05.2025
- Conducted safety audits to identify potential hazards in the refinery.
- Inspected equipment and facilities to ensure safety standards were met.
- Collaborated with teams to implement safety improvement initiatives across operations.
- Monitored workplace conditions and reported unsafe practices to management promptly.
- Ensured that all personnel are aware of any changes in regulations governing occupational health and safety.
- Performed regular workplace hazard assessments to identify potential risks or hazards in the work environment.
- Responded promptly to reported unsafe conditions or behaviors in the workplace.
Mobile Expert
The Mobile Shop
04.2020 - 12.2023
- Elevated customer contentment by embedding user insights into development workflow.
- Ensured product coherence by aligning mobile development with company objectives through team collaboration.
- Enhanced application efficiency through comprehensive optimization efforts.
- Refined deployment strategies to minimize delays in app launches.
- Cultivated strong customer loyalty through outstanding service.
- Boosted productivity by maintaining a clean and systematically arranged environment.
Manager
The Extreme Aquarium
02.2015 - 12.2019
- Delivered clear and concise messages across diverse platforms.
- Adapted seamlessly to solo and collaborative work settings.
- Demonstrated capacity to rapidly acquire new skills.
- Contributed to team dynamics by providing support and guidance.
- Supported operational activities through effective collaboration.
- Accommodated diverse shifts such as nights, weekends, and holidays.
Education
High School Diploma - Grade 12, Specialist High Skills Major (Welding)
Alexander Mackenzie Secondary School
Sarnia, ONSkills
- Strategic Decision-Making
- Adaptable Learning
- Active Listening Skills
- Active Lifestyle Advocate
- Prioritization Skills
- Strategic Problem-Solving
- Strong Organizational Skills
- Advanced MS Office Skills
- Clear Verbal Communication
- Detail-Oriented Approach
- Teamwork and collaboration
Certification
- First Aid Level C and AED Certified
- WHMIS (Workplace Hazardous Materials)
- Emergency Response
- BSO (Basic Safety Orientation (2025)
- Working at Heights and Fall Arrest (2025)
- Ontario Drivers License: Valid Full G
Timeline
Roofer
Bluewater Roofing
10.2024 - 08.2025
Shutdown & Safety Technician
Suncor Refinery
01.2024 - 05.2025
Mobile Expert
The Mobile Shop
04.2020 - 12.2023
Manager
The Extreme Aquarium
02.2015 - 12.2019
High School Diploma - Grade 12, Specialist High Skills Major (Welding)
Alexander Mackenzie Secondary School