Micah Lowen
Kamloops,British Columbia
Summary
Dependable and motivated employee with an engaging personality and flexible approach. Maintains efficiency and focus in fast pace environments in-order to achieve exemplary outcomes. Ability to work both independently and in a team settings as well as able to ensure organization.
Overview
3
3
years of professional experience
Work History
Server
Cascades Casino - Atlas Steak And Fish
07.2022 - Current
- Serves food and beverages promptly with focused attention to customer needs.
- The ability to adapt under certain pressures and resolve guests issues while maintaining professionalism
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- abides by alcohol laws and regulations
- Utilize time in a mannerly fashion and uses spare time to do side work to insure the restaurant's cleanliness
Sales Associate
Fuel Supplements
04.2022 - 09.2023
- Responsible for lifting heavy product shipments as well as organize such products around the store
- Responsible for preparing merchandise for sales by inserting each product into the POS system
- Managed returns, exchanges and refunds in accordance with store policy.
- Used excel spreadsheets to document and calculate tax, returns, gross sales and profit
- Educated customers on which products would best suit their specific needs and wants
- Was the only employee on shift therefore was responsible for the entirety of the store and customers within
- Trusted with the code and key for store opening and closing
Server/Supervisor
Dorian Greek House
08.2020 - 04.2022
- Supervised once a week and during was able to proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Responsible for both providing a memorable guest experience supervising while both serving and supervising
- Worked behind the bar to produce beverages for mine as well as others tables
- Carried out opening and closing duties to keep restaurant working efficiently
- Ensured restaurants cleanliness by sweeping, mopping and other cleaning methods
Education
Bachelor of Natural Resource Science -
Thompson River University
Kamloops, BC04.2027
High School Diploma -
Valleyview Secondary School
Kamloops, BC03.2020
Skills
- Ability to work in a faced pase environment and easily adaptable to changes
- Ability to take and listen to constructive criticism and apply it immediately
- Maintain professionalism in a high pressure work space amongst collogues and guests
- Ability to work both independently and as apart of a team
- Abides by safety protocols and regulations
- Entering the workplace with a positive and outgoing attitude
- Strong work ethic and strives for excellence
- Has proper decision-making skills in-order to ensure best outcome
Accomplishments
- Has PAL license
- Completed Serving it Right
- Completed WHMIS training
Languages
English
Hobbies
Skiing, Fishing, Hunting, Gym, Indoor rock climbing, Wake surfing, Hiking
References
Jake Young - Fuel supplements
250-318-5118
Tammy - Dorian Greek House
250-682-6029
Vitto Carpino
Timeline
Server
Cascades Casino - Atlas Steak And Fish
07.2022 - Current
Sales Associate
Fuel Supplements
04.2022 - 09.2023
Server/Supervisor
Dorian Greek House
08.2020 - 04.2022
Bachelor of Natural Resource Science -
Thompson River University
High School Diploma -
Valleyview Secondary School