Micah Llarena
Olivehurst
Summary
Accomplished Regional Vice President with a proven track record of success in managing security operations for big box retail and luxury clients in the Western United States. Oversees over 28,000 hours of operations in California, Nevada, Oregon, and Washington. Brings an exceptional history of achievement and a relentless drive to continuously enhance procedures and processes across the board.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Vice President
Brosnan Risk
04.2023 - Current
- Responsible for28,000 HPW and Security operations throughout the Western United States in CA,NV,OR,WA
- Implement and develop post orders, policies and procedures
- Coordinate economic development and workforce improvement in order to achieve overall regional goals
- Research and analyze data to improve performance metrics, KPI's and operations
- Led a team of district managers, operation managers, recruiters and human resources ensuring consistent communication and collaboration for overall business success
- Develop innovative solutions for complex client needs, securing long-term contracts and driving revenue growth
- Expanded the company’s presence in new territories, establishing valuable partnerships and increasing market penetration
- Deliver regular progress reports to senior leadership, providing clear metrics on regional performance against company goals
- Ensure regulatory compliance across all aspects of business operations within the region
- Built high-performing teams through effective recruitment processes, ongoing training programs, coaching sessions
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
- Directed hiring and development of over1,000 staff to drive improvements throughout the Western United States
- Analyzed industry trends and tracked competitor activities to inform decision making
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement
- Increased regional sales by developing and implementing strategic sales plans
District Manager
Brosnan Risk
12.2020 - Current
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Led a team of over 150 officers covering 4500 HPW.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and law enforcement.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Family Advocacy Administrative Assistant
Ben French Consulting (US ARMY)
08.2017 - 01.2019
- Provide administrative support that requires the application of extensive guidelines and specialized knowledge for the Family Advocacy Program
- Provide assistance in the management, evaluation, and reporting of child and intimate partner abuse cases
- Answer questions regarding substantive matters that may require in-depth familiarity with policies and relay messages, considering the nature of information and the need for prompt attention
- Address alleged incidents of abuse
- Ensure incidents, questions and follow-ups are presented to the supervisor within regulatory timeframes
- Schedule appointments using an automated system
- Use technologies such as teleconferencing, videoconferencing and web conferencing systems to support communication efforts
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Supported Military Command through scheduling meetings, coordinating travel arrangements, training and preparing crucial documents
- Developed presentation materials for impactful meetings and briefings.
Manager - Relocated Due to Military Obligations
Progressive Retail Management
01.2016 - 06.2017
- Responsible for store operations, payroll, project intake, monetary exchange with delivery from Brinks
- Maintained daily financial reports
- Conducted interviews to hire and terminate store employees
- Assisted in contributing toward store profitability seeking opportunities to enhance sales
- Managed inventory, cost of goods control
- Ensured supplies, materials and merchandise were ordered and stocked
- Conveyed new product information and details to partners (employees)
- Launched new products and services with thorough market research, leading to increased revenue growth
- Implemented innovative marketing campaigns with clients that boosted brand awareness and generated significant sales leads
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
Education
Masters of Science (M.S.) - Bachelor Of Social Work
Arizona State University
01.2019
Skills
- Proficient in most Microsoft programs (ie Word, PowerPoint & Excel)
- Type between50-60 WPM
- Strong time management, operations, communication, and organizational skills
- Proven high attention to detail
- Process Updates
- Expense Control
- Implementation Management
- Operational Planning
- Strategic Decision-Making
- Sales Management
- Multitasking
- Cross-functional Collaboration
- Customer Relationship Management
- Contract Negotiations/Aquisitions
- Interpersonal Skills
- Conflict Resolution
- Performance Metrics
- Staff Management
- Portfolio Management
- New Business Development
- Economic Analysis
- Human Resources
- Proficient/Expert in Winteam, Tracktik and Tablaue
Certification
- CPR/AED Certification
- CA Driver's License
- CA Security guard license
- NV PILP Security license
Languages
Spanish
Full Professional
Timeline
Regional Vice President
Brosnan Risk
04.2023 - Current
District Manager
Brosnan Risk
12.2020 - Current
Family Advocacy Administrative Assistant
Ben French Consulting (US ARMY)
08.2017 - 01.2019
Manager - Relocated Due to Military Obligations
Progressive Retail Management
01.2016 - 06.2017
Masters of Science (M.S.) - Bachelor Of Social Work
Arizona State University
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