MICAH GOODMAN
Savannah,GA
Overview
23
23
years of professional experience
3
3
Certification
2
2
Languages
Skills
- Multi Cloud platforms, AWS, Azure, GCP, VMware on AWS, Multi-Cloud, Automation, Monitoring, ITSM, Kubernetes, Container platforms
- Data: SAN, NAS, S3, Big Query, Cloud Storage, SD, Data Lakes
- Practices: Pre-Sales Solution Design and consultation, Cloud and Infrastructure, Kubernetes, Cyber Resiliency / Recovery, Network and Security Architecture, DR modeling for RTO, Containers, Zero Trust design, Load Balancing, Market Pricing and Technical Mentoring
- Technical analysis, client consulting and solution shaping
- Financial modeling - partnering with benchmarkers such as Gartner, Everest and ISG to create competitive pricing prior to client presentation
Summary
Dynamic Senior Solutions Architect with extensive customer-facing pre-sales expertise in designing, pricing, and presenting innovative network, security, cloud, and cyber resiliency solutions. Proven ability to architect and benchmark data center and cloud solutions, leveraging skills in virtualization, storage, automation, and AI-enabled RFP analysis. Collaborates effectively with account teams, leadership, vendors, and clients to develop comprehensive solution strategies and compelling proposals for complex opportunities. Experienced in mentoring new hires and communicating technical and financial considerations to ensure alignment of technology solutions with customer objectives.
Accomplishments
- Ran a team to update SOC/SIEM automation within Kyndryl reducing cost by 30%
- Established Go-to-Market strategies for new offers for Network and Security - SD-WAN and SASE
- Evaluated Partners and Vendor solutions ensuring they aligned with client technical requirements and internal Gross Profit target
Work History
IT Financial Consultant | Customer Engagement & Solutions
Kyndryl
Savannah, GA
07.2020 - Current
- Managed design and benchmarking of network security and cloud solutions aligned with HIPAA and FedRAMP to support sales operations totaling $879 million over a 4-year period.
- Designed and delivered solutions for Amtrak, Hertz, and Avis by analyzing IT environments and aligning governance and pricing with market trends.
- Transformed network and security portfolios using competitive intelligence and pricing guidance to improve market alignment for 642 unique client opportunities and support sales execution.
- Developed and positioned SD-WAN and Secure Access Service Edge (SASE) offerings to drive leadership modernization of security and network practices.
Senior Technical Architect, Business Resiliency Services
IBM GTS
Savannah, GA
01.2017 - 07.2020
- Designed Disaster Recovery and Cyber Resiliency solutions for global enterprise clients, contributing to opportunities exceeding $475M in Total Contract Value (TCV).
- Enhanced DRaaS portfolio by integrating Hyperscaler offerings and Cognitive solutions, achieving 12% increase in customer adoption.
- Streamlined onboarding processes, reducing ramp-up time for new hires by 15%.
Senior Cloud Solution Engineer, Cloud Solutions
IBM GTS
Savannah, GA
01.2016 - 12.2017
- Designed cloud solutions for clients moving to the IBM Cloud platform, facilitating 40+ client migrations and redesigning SAN, networking, and backup with pricing and contracting.
- Enhanced IBM Cloud platform capabilities to address diverse and complex client needs.
- Completed training on AWS, Azure, and GCP multi-vendor cloud platforms, earning multiple industry-recognized accreditations.
Senior Solutions Architect - Cloud Architect
AT&T BUSINESS SOLUTIONS - ENTERPRISE HOSTING
Atlanta, GA
11.2006 - 12.2016
- Delivered technical expertise to 10+ account teams and 200+ clients designing complex hosting environments, including virtualized Cloud solutions, security, SAN, and Disaster Recovery plans.
- Developed Web and IP networks, server hardware, OS and web applications, security, VPN, bandwidth sizing, and LAN and SAN infrastructure to support hosting business growth in sales engineering and consulting role.
- Mentored and trained 12 coworkers and new employees on company processes and emerging technologies to enhance team capabilities and knowledge.
- Collaborated with 10+ data centers to identify efficiency and sustainability improvements aligned with SE and USGBC LEED accreditation.
Web Site and E-Commerce Consultant
AT&T BUSINESS ASSIST PROGRAM
Atlanta, GA
03.2004 - 11.2006
- Consulted with a client base on building, maintaining, and marketing corporate web sites.
- Developed e-commerce strategies to optimize online sales channels and enhance customer engagement.
- Analyzed market trends and consumer behavior to inform product positioning and promotional tactics.
- Collaborated with cross-functional teams to implement integrated marketing campaigns across digital platforms.
Education
Bachelor of Arts (BA) - History
University of Georgia
Athens, GASummer Semester Certificate of Completion - Continuing Arts Education
U.N.O
Innsbruck, AustriaLanguages
French
English
Certification
AWS Certified Cloud Practitioner, VMware on AWS Accredited, Azure Fundamentals, Dell EMC Proven Professional, LEED Green Associate, Google Associate Cloud Engineer (In Progress), AWS Solutions Architect Professional (In Progress)
Personal Information
Title: Senior Solutions Architect
Timeline
IT Financial Consultant | Customer Engagement & Solutions
Kyndryl
07.2020 - Current
Senior Technical Architect, Business Resiliency Services
IBM GTS
01.2017 - 07.2020
Senior Cloud Solution Engineer, Cloud Solutions
IBM GTS
01.2016 - 12.2017
Senior Solutions Architect - Cloud Architect
AT&T BUSINESS SOLUTIONS - ENTERPRISE HOSTING
11.2006 - 12.2016
Web Site and E-Commerce Consultant
AT&T BUSINESS ASSIST PROGRAM
03.2004 - 11.2006
Bachelor of Arts (BA) - History
University of Georgia
Summer Semester Certificate of Completion - Continuing Arts Education
U.N.O