Micah Faoro
Chico
Summary
Proficient front-of-house employee with experience in managing customer interactions and resolving complaints swiftly. Known for multitasking and organization skills, contributing to seamless operations and elevated guest satisfaction.
Overview
8
8
years of professional experience
Work History
Front of House Employee
Live Life Juice Company
Chico
03.2022 - Current
- Processed payments using cash registers or POS systems accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
- Collaborated with team members to ensure smooth operations and enhance overall guest experience.
- Assisted with inventory management and product restocking.
- Performed opening and closing duties such as counting money, organizing supplies.
- Collaborated with other departments within the restaurant on various tasks or projects.
Busser, Host, Food Runner/ Expo, Dishwasher
Delgado's Mexican Restaurant
Carpinteria
08.2017 - 06.2021
- Maintained cleanliness of dining area and ensured proper table settings.
- Cleared and cleaned tables quickly after guest departure.
- Organized and restocked supplies in service areas efficiently.
- Assisted servers by delivering food and drinks to tables promptly.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Provided assistance to other bussers or waitstaff when needed.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Expedited food to tables to assist servers during busy periods.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Communicated with kitchen staff regarding any special requests from customers.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Conducted regular checks on customer satisfaction levels during meal service.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Certificate Of Completion - Real Estate
Colibri Real Estate
Online06-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
- Dining room cleaning
- Multitasking and organization
- Restaurant etiquette
- Positive attitude
- Professional appearance
- Quick dishwashing
- Food safety
- Dining room maintenance
- Food running
- Table bussing
- Dishwashing and sanitization
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Front of House Employee
Live Life Juice Company
03.2022 - Current
Busser, Host, Food Runner/ Expo, Dishwasher
Delgado's Mexican Restaurant
08.2017 - 06.2021
Certificate Of Completion - Real Estate
Colibri Real Estate