Micah Banjo
Mississauga,Canada
Summary
Dynamic sales professional with proven success at 401 Dixie Hyundai, adept at negotiating agreements while maintaining gross profitability. Proficient in CRM software and relationship-building. I excel most in strategic planning and delivering exceptional customer service, resulting in consistent guest experiences. Boosting customer satisfaction scores at Dixie Hyundai and increasing the donor base during my tenure at King's Court.
Overview
7
7
years of professional experience
Work History
Sales Professional
401 Dixie Hyundai
Mississauga, ON
07.2023 - Current
- Negotiated sales agreements to meet customer needs and maximize revenue.
- Generated new business by developing marketing initiatives, performing prospect calls, and networking referrals.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
- Resolved customer complaints promptly and professionally.
- Developed and maintained strong client relations while delivering high-quality service to ensure consistent customer satisfaction.
Logistics Associate (Summer)
Young Guns
Mississauga, Ontario
06.2022 - 08.2022
- Coordinated inbound and outbound shipments, ensuring timely delivery schedules.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Assisted in training new staff on logistics processes and safety protocols.
Grocery Clerk
Metro
Mississauga, Canada
10.2019 - 01.2022
- Assisted customers with product inquiries and provided exceptional service.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Collaborated with team members to ensure smooth store operations.
Student Administrator (summer)
King's Court
Brampton, Canada
06.2018 - 08.2018
- Boosted King's Court donor base by 25% Planning and fundraising Customer service and administration.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Directed customer communication to appropriate department personnel.
- Negotiated and closed deals with minimal oversight.
- Built and maintained effective relationships with peers and upper management to drive team success.
Education
Bachelor of Arts - Legal Studies
University of Waterloo
Waterloo, ON06-2026
Skills
- Reporting and documentation
- Sales and marketing strategies
- Written and oral communication
- Team building
- Strategic planning and implementation
- Troubleshooting
- Objection handling
- Sales and marketing strategies
- Relationship building
- CRM proficiency
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Top sales associate
- Negotiated with vendors, boosting the King's Court Donor base by 15% within 3 months.
References
References Available Upon Request
Timeline
Sales Professional
401 Dixie Hyundai
07.2023 - Current
Logistics Associate (Summer)
Young Guns
06.2022 - 08.2022
Grocery Clerk
Metro
10.2019 - 01.2022
Student Administrator (summer)
King's Court
06.2018 - 08.2018
Bachelor of Arts - Legal Studies
University of Waterloo
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