Miatta Kargbo
Etobicoke,ON
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Teacher
Nasivvik High School
01.2024 - Current
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Teacher
Instituto Tepeayc
09.2023 - 01.2024
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
ESL Teacher
Instituto Mexico Americano De Cultura
07.2022 - 07.2023
- Educated students in basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Attended workshops to learn about student motivation and engaging learning activities.
Ux Strategist
Medavie Blue Cross
05.2022 - 08.2023
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Researched and analyzed industry trends to inform search marketing strategies.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Conducted market research and competitor analysis to inform search marketing strategies.
Case Operations Manager
Elemy
10.2021 - 12.2022
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
UX Researcher
Pinnguaq
10.2021 - 11.2022
- Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
- Tested websites at different design and production stages to assess conformance with designs.
- Devised diagrams to outline system interactions and sequences underpinning interfaces.
- Designed elevated and brand-right creative to achieve marketing and merchant objectives.
Vitual Covid Tester
Switch Health
03.2020 - 04.2021
- Maintain strict personal adherence to infection prevention and control measures and procedures.
- • Administer COVID-19 point of care Rapid Antigen nasal swab (training provided) to staff, students, caregivers, contractors and visitors to the LTC Home.
- • Guide staff, students, caregivers, contractors and visitors to maintain adherence to infection prevention and control measures and procedures.
- • Interpret and accurately record testing results.
Volunteer - Neuroclinic
UHN - University Health Network
09.2019 - 02.2020
- Utilized proprietary tools to engage with clients, track communications and deliver results.
- Collaborated with team members on data validation, derived key insights, coordinated and prioritized tasks and communicated updates about fixes.
- Updated information in internal planning tools and platforms to log activities.
Quality Improvement Specialist
LHIN - Local Health Intergration Network
06.2019 - 06.2020
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Spearheaded and implemented new projects to expand scope of engagement.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Education
Certificate
International Teacher Training Organization
Guadalajara, Mexico07.2023
Bachelor of Arts - Health Studies - Health Care Management
York University
Toronto, ON09.2020
Skills
- Administrative Leadership
- Business Administration
- Curriculum Implementation
- Classroom Instruction
- User Data Collection
- UX Design
Timeline
Teacher
Nasivvik High School
01.2024 - Current
Teacher
Instituto Tepeayc
09.2023 - 01.2024
ESL Teacher
Instituto Mexico Americano De Cultura
07.2022 - 07.2023
Ux Strategist
Medavie Blue Cross
05.2022 - 08.2023
Case Operations Manager
Elemy
10.2021 - 12.2022
UX Researcher
Pinnguaq
10.2021 - 11.2022
Vitual Covid Tester
Switch Health
03.2020 - 04.2021
Volunteer - Neuroclinic
UHN - University Health Network
09.2019 - 02.2020
Quality Improvement Specialist
LHIN - Local Health Intergration Network
06.2019 - 06.2020
Certificate
International Teacher Training Organization
Bachelor of Arts - Health Studies - Health Care Management
York University