Mia Veroukis
Winnipeg,MB
Summary
Accomplished Store Manager with a proven track record at Michael Kors, enhancing customer relations and boosting sales through strategic inventory and event management. Expert in training and mentoring, with a knack for problem-solving and multitasking. Demonstrated success in driving brand awareness and performance metrics at Forever 21.
Overview
11
11
years of professional experience
Work History
Store Manager
Michael Kors
Winnipeg, MB
11.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Visual Merchandising Manager
Forever 21
Winnipeg, MB
05.2013 - 09.2017
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
Education
Westwood Collegiate
Winnipeg, MBSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Recruitment and hiring
Languages
English
Native or Bilingual
Timeline
Store Manager
Michael Kors
11.2017 - Current
Visual Merchandising Manager
Forever 21
05.2013 - 09.2017
Westwood Collegiate