Mia Verlatti
Danville
Summary
Dynamic professional with a proven track record at Saint Mary's College of California, excelling in customer communication and guest relations. Adept at fostering community engagement and managing projects effectively. Recognized for enhancing student experiences through clear information delivery and efficient scheduling, ensuring a welcoming atmosphere and strong relationships.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Saint Mary's College of California
Moraga
09.2025 - Current
- Managed front desk operations, facilitating efficient check-in and check-out for students.
- Assisted students with inquiries, delivering clear information about tutoring services and upcoming events.
- Handled phone calls and emails, responding to requests promptly and professionally.
- Scheduled appointments for students, ensuring efficient use of time and resources.
- Welcomed students to campus tutoring center, creating a friendly and inviting atmosphere.
Fine Arts Coach
San Ramon Valley Unified School District
San Ramon
10.2022 - Current
- Directed performances, guiding dancers on stage presence and expression to elevate artistic impact.
- Coordinated rehearsals to execute choreography sequences seamlessly, contributing to high-quality performances.
- Developed original dance routines for diverse performances and events, enhancing overall audience engagement.
- Conducted auditions to select talented dancers for specific projects.
Pet Sitter
Self-employeed
Danville
10.2019 - Current
- Administered medications and managed special dietary needs to ensure optimal pet health.
- Updated pet owners daily on their pets' well-being, fostering trust and satisfaction.
- Coordinated client schedules to maximize service efficiency and meet diverse pet care needs.
- Provided reliable pet care services for various breeds and sizes.
Family Babysitter
Self-employeed
Alamo
06.2022 - 08.2025
- Supervised children's activities, ensuring safety and fostering a positive play environment.
- Planned and prepared nutritious meals aligned with children's dietary requirements to promote health.
- Communicated effectively with parents regarding children's progress and activities.
- Coordinated schedules for pickups, drop-offs, and extracurricular activities, enhancing daily organization.
Station Outreach Intern
Prison Radio
San Francisco
06.2024 - 08.2024
- Engaged with stakeholders to establish and nurture partnerships that support community initiatives.
- Collaborated with community-based organizations and key stakeholders to address community initiatives.
- Collaborated with team members to increase program visibility and strengthen community engagement.
- Maintained outreach contacts in organization's database, tracking progress toward base building goals and facilitating follow-up actions.
Education
Bachelor of Arts - Communication and Media Studies
Saint Mary's College of California
Moraga, CA05-2027
Associate of Arts - Communication and Media Studies
Diablo Valley College
Pleasant Hill, CA05-2025
High School Diploma -
Dougherty Valley High School
San Ramon, CA01-2023
Skills
- Customer Customer Communication
- Guest Relations
- Communication
- Customer Engagement
- Team collaboration
- Communication
- Verbal communication
- Time management
- Project management
Affiliations
- D1 Student Athlete; Saint Mary's College of California (September 2025- Present)
- Volunteer; Night to Shine Organization (February 2024- Present)
- Volunteer; Kid's Against Hunger (October 2019- Present)
Languages
English
Native/ Bilingual
Spanish
Elementary
American Sign Language
Elementary
Timeline
Front Desk Agent
Saint Mary's College of California
09.2025 - Current
Station Outreach Intern
Prison Radio
06.2024 - 08.2024
Fine Arts Coach
San Ramon Valley Unified School District
10.2022 - Current
Family Babysitter
Self-employeed
06.2022 - 08.2025
Pet Sitter
Self-employeed
10.2019 - Current
Bachelor of Arts - Communication and Media Studies
Saint Mary's College of California
Associate of Arts - Communication and Media Studies
Diablo Valley College
High School Diploma -
Dougherty Valley High School