Mia Vanderwolf
Whitecourt,AB
Summary
Accomplished Manager at Anytime Fitness, adept in strategic planning and time management, spearheaded business growth and enhanced operational excellence. Skilled in events coordination and customer service, successfully organized fundraisers, demonstrating exceptional leadership and office administration capabilities. Proven track record in fostering customer and employee loyalty through effective communication and management practices.
Overview
11
11
years of professional experience
Work History
Manager
Anytime Fitness
11.2019 - Current
- Drove year-over-year business growth seeing an increase of over 200 members
- Assisted in hiring and training of team members.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in organizing and overseeing fundraisers and community events
- Updated reports, managed accounts, and generated reports for company database.
- Completed daily tasks; while also answering calls, emails and membership sales throughout the day
Daycare Provider
Self Employeed
10.2013 - 12.2017
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Introduced children to educational games and activities to boost learning.
- Planned and guided age-appropriate tasks like reading, crafts and felid trips.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Skills
- Time Management
- Strategic Planning
- Contract Management
- Events Coordination
- Customer Service
- Office Administration
Timeline
Manager
Anytime Fitness
11.2019 - Current
Daycare Provider
Self Employeed
10.2013 - 12.2017
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