Mia Souza

• Cultivated strong relationships with athletes, coaching staff, school administrators, and professors to foster collaboration and support.
• Engaged with diverse athletes, coaches, and game officials through active listening and open-ended questioning to enhance communication and understanding.

• Utilized legal databases for efficient information retrieval and case law research.
• Attended court hearings to observe proceedings and document important details.
• Facilitated courtroom conference calls, set up presentation technology, and organized exhibits to support effective proceedings.
• Organized case files and maintained accurate records to streamline access for legal teams.
• Created spreadsheets for efficient data entry of case information, enhancing record-keeping accuracy.
• Organized legal documents in company filing systems and databases.
• Wrote transcripts for audio and bodycam footage

• Performed patient intake and conducted diagnostic eye tests using specialized equipment. Educated patients on treatment options and procedures, enhancing their understanding of care. Took comprehensive medical histories to support accurate diagnosis. Measured vision and executed various imaging and testing procedures for thorough assessments.
• Conducted comprehensive eye examinations using advanced diagnostic equipment.
• Assisted in interpreting test results for accurate patient assessments.

Assisted lead investigators in the Oakland and San Francisco federal public defender's office by conducting research, filing, and organizing files for various cases.

• Transported merchandise to sales floor and restocked shelves to ensure product availability.
• Organized merchandise racks and displays to create visually appealing environments and facilitate customer navigation.
• Answered customer questions regarding merchandise, department information, and pricing to enhance shopping experience.
• Removed damaged and outdated items from displays to maintain product quality.

• Greeted customers and assisted with product inquiries, selections, and purchases to ensure satisfaction.
• Interacted with customers via phone, email, and in-person to clarify product information and enhance customer experience.
• Organized merchandise into appealing displays to attract customer attention and encourage sales.