Mia Soehnen
Goleta
Summary
Reliable professional with experience in customer service and childcare. Skilled in problem-solving and organization, contributing to positive experiences for customers and families. Eager to leverage communication strengths to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
Rori's Artisanal Creamery
Santa Barbara
11.2024 - 06.2025
- Maintained cleanliness and organization in the serving area and equipment.
- Collaborated with team members to ensure efficient service during busy hours.
- Answered customer questions about flavors or menu items knowledgeably.
- Handled cash transactions accurately and efficiently at the register.
- Greeted customers in a friendly manner and provided excellent customer service.
Barista
Coral Tree Cafe
Goleta
12.2023 - 01.2025
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Created promotional displays for advertising special events or promotions at the café.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Babysitter
Tracy Proietti
Merced
12.2022 - 06.2024
- Responsibly watched children while parents were out.
- Cared for children of various ages, and assisted with feeding, dressing, and daily activities.
- Enforced rules to teach good manners and maintain a safe environment.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
- Used organization and time-management skills to multitask and keep children on set schedules.
Blood Drive Volunteer
American Red Cross
Merced
03.2021 - 05.2023
- Greeted, guided and offered assistance to patients and visitors.
- Restocked supplies and cleaned equipment between patients.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Education
Bachelor of Science - Psychology
University of California, Santa Barbara
Santa Barbara, CA06-2027
High School Diploma -
Golden Valley High School
Merced, CA06.2023
Some College (No Degree) -
Merced College
Merced, CASkills
- Following directions and a quick learner
- Positive and professional
- Conflict resolution
- Reliability
- Customer service
- Organization
- Professional demeanor
- Excellent communication skills
- Teamwork and collaboration
- Problem solving
- Multi-tasking strength
- Cash handling
Timeline
Ice Cream Scooper
Rori's Artisanal Creamery
11.2024 - 06.2025
Barista
Coral Tree Cafe
12.2023 - 01.2025
Babysitter
Tracy Proietti
12.2022 - 06.2024
Blood Drive Volunteer
American Red Cross
03.2021 - 05.2023
Bachelor of Science - Psychology
University of California, Santa Barbara
High School Diploma -
Golden Valley High School
Some College (No Degree) -
Merced College