Mia Shtark
Thornhill ,ontario
Summary
Dedicated and results-driven professional with a diverse background in Costumer service. bring a unique blend of communication and organizational skills.
My experience includes successful roles in restaurant, and retail Business's, where I consistently demonstrated a strong ability to multitask, show initiative and leadership . With a keen eye for detail and a commitment to delivering excellence.
Adaptable and quick to learn. Capable and committed, ensuring excellence in every role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Karl Lagerfeld Paris
retail worker
10.2023 - 01.2024
- Greeting and assisting customers in a friendly and approachable manner, ensuring a welcoming atmosphere.
- Handling transactions accurately and efficiently at the cash register, including processing cash, credit, and gift card payments.
- Providing product knowledge and recommendations to meet customer needs and preferences.
- Maintaining a visually appealing and organized sales floor by restocking shelves, arranging displays, and ensuring proper signage.
- Participating in regular inventory counts and assisting with the receiving and unpacking of merchandise.
- Collaborating with team members to achieve sales goals and contribute to a positive team environment.
- Keeping up-to-date with product knowledge, promotions, and company policies to provide accurate information to customers.
- Skilled at working independently and collaboratively in a team environment.
Pickle Barrel
Server / host / bartender
05.2023 - 11.2023
- Providing exceptional customer service by taking orders, recommending menu items, and ensuring a positive dining experience.
- Crafting a variety of beverages, including cocktails, beers, and non-alcoholic drinks, to meet customer preferences.
- Managing the bar area, including restocking supplies, organizing inventory, and ensuring cleanliness.
- Greeting guests upon arrival, managing reservations, and efficiently seating parties to optimize table turnover.
- Answering phone calls, providing information about the restaurant, and taking reservations.
- Strong multitasking abilities, balancing the demands of serving, bartending, and hosting.
Ambrosia Natural Foods
grocery clerk, customer support
04.2021 - 04.2023
- Organized and received orders from suppliers and wholesale using effective communications techniques
- Stocked shelves with various products and ensured quality control measured for customers
- Provided excellent costumer service via costumer service desk
- Punctually completed sensation and cleaning tasks
Education
Bachelor of Arts - Marketing Management - Entrepreneurship
York University
Toronto, ON06.2027
High School Diploma -
Thornlea Secondary School
Thornhill, ON06.2023
Skills
- Communication skills
- Team work
- Problem solving
- Organizational skills
- Costumer service
- Initiative
- Adaptability
- Multitasking
- Languages ( Hebrew, Russian,English)
Certification
- smart serve certification - issued date ( 2023-09-22) valid through ( 2028-09-21) - certificate number - 230921292812
Affiliations
CARD from June 2021- october 2021
Volunteer work at CARD ( community association with riders with disabilities)
- Equine Care and Training: Proficiently worked with and trained horses at CARD, demonstrating a deep understanding of equine behavior and care practices.
- Inclusive Instructional Leadership: Led classes tailored for both children and adults with disabilities, fostering a supportive and inclusive learning environment that focused on the unique needs of each participant.
- Safety Oversight: Ensured the seamless and safe execution of horse-related activities, applying rigorous safety protocols to guarantee a secure experience for all participants.
- Facility Maintenance and Administrative Support: Played a pivotal role in maintaining the cleanliness and orderliness of the barn area, contributing to a hygienic and organized environment. Additionally, assisted with booking procedures.
Timeline
Karl Lagerfeld Paris
retail worker
10.2023 - 01.2024
Pickle Barrel
Server / host / bartender
05.2023 - 11.2023
Ambrosia Natural Foods
grocery clerk, customer support
04.2021 - 04.2023
Bachelor of Arts - Marketing Management - Entrepreneurship
York University
High School Diploma -
Thornlea Secondary School
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