Summary
Overview
Work History
Education
Skills
References
Timeline
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Mia Rossbach

Alexandria,Ontario

Summary

Recognized by colleagues for collaborative problem-solving, hands-on execution, and achieving shared goals. Skilled in costumer care, proficient in microsoft programs, very determined and hard working, consistently delivering positive outcomes.

Overview

3
3
years of professional experience

Work History

Dietary Aide

the palace long term care
Alexandria, ON
01.2021 - Current
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Engaged with residents to provide positive and enriching experiences.
  • Improved patient outlook and daily living through compassionate care.

Remote Customer Service Representative

Amazon
Ottawa, ON
07.2021 - 12.2021
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

Service Support Worker/ Food Service Worker -

Northern College
South Porcupine, ON
04-2022

High School Diploma -

Glengarry District High School
Alexandria, ON
06-2021

Skills

  • Patient Communication
  • Time Management
  • Computer Skills
  • Relationship Building
  • Problem-Solving
  • Detail Oriented
  • Flexible Schedule
  • Food Handling Safety

References

References available upon request.

Timeline

Remote Customer Service Representative

Amazon
07.2021 - 12.2021

Dietary Aide

the palace long term care
01.2021 - Current

Service Support Worker/ Food Service Worker -

Northern College

High School Diploma -

Glengarry District High School

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Mia Rossbach