Mia Rossbach
Alexandria,Ontario
Summary
Recognized by colleagues for collaborative problem-solving, hands-on execution, and achieving shared goals. Skilled in costumer care, proficient in microsoft programs, very determined and hard working, consistently delivering positive outcomes.
Overview
3
3
years of professional experience
Work History
Dietary Aide
the palace long term care
Alexandria, ON
01.2021 - Current
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Engaged with residents to provide positive and enriching experiences.
- Improved patient outlook and daily living through compassionate care.
Remote Customer Service Representative
Amazon
Ottawa, ON
07.2021 - 12.2021
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Service Support Worker/ Food Service Worker -
Northern College
South Porcupine, ON04-2022
High School Diploma -
Glengarry District High School
Alexandria, ON06-2021
Skills
- Patient Communication
- Time Management
- Computer Skills
- Relationship Building
- Problem-Solving
- Detail Oriented
- Flexible Schedule
- Food Handling Safety
References
References available upon request.
Timeline
Remote Customer Service Representative
Amazon
07.2021 - 12.2021
Dietary Aide
the palace long term care
01.2021 - Current
Service Support Worker/ Food Service Worker -
Northern College
High School Diploma -
Glengarry District High School
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