Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Mia Rosales

Tustin

Summary

Dynamic Supervisor at CVS Pharmacy with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring staff while adept in medical billing principles and ICD-10 codes. Recognized for implementing efficient workflows that improved operational efficiency and fostered a goal-oriented environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

CVS Pharmacy
12.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Diploma - Medical Billing And Medical Coding

UEI College
Garden Grove, CA
05-2025

High School Diploma -

Tustin High School
Tustin
06-2021

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • ICD-10 Codes
  • CPT Office Codes
  • HIPPA Certified
  • CPR Certified
  • Medicare and Medicaid oriented
  • Medical billing principles
  • Medical billing basics
  • Medical billing codes

Accomplishments

Student Ambassador of my class

Certification

HIPPA Certification

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Supervisor

CVS Pharmacy
12.2021 - Current

Diploma - Medical Billing And Medical Coding

UEI College

High School Diploma -

Tustin High School
Mia Rosales