Overview
Work History
Education
Skills
Timeline
Generic

Mia Roozen-Thistle

Toronto,Ontario

Overview

2
2
years of professional experience

Work History

Cafe Barista

Ice'n Cake
06.2021 - 11.2023
  • Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
  • Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service.
  • Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
  • Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.

Dog Walker

Private
05.2022 - 09.2022
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Increased client satisfaction by providing timely and attentive care for their pets.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Maintained professional relationships with clients, providing exceptional customer service at all times.

Cafe Baritsa

Athens Pastries
05.2023 - 07.2023

Education

Bachelor of Arts - Criminology

Toronto Metropolitan University
350 Victoria St, Toronto, ON M5B 2K3
04.2027

Skills

- Verbal and written communication

- Organization skills

- Adaptability

- Problem-Solving

- Reliability and punctuality

- Strong Work Ethic

- Conflict Resolution

- Telephone skills

- Customer/Client relations

- Team Collaboration

Timeline

Cafe Baritsa

Athens Pastries
05.2023 - 07.2023

Dog Walker

Private
05.2022 - 09.2022

Cafe Barista

Ice'n Cake
06.2021 - 11.2023

Bachelor of Arts - Criminology

Toronto Metropolitan University
Mia Roozen-Thistle