Vanessa Richard
Summary
Dynamic and dependable professional with experience at Coyote Ice Cream, excelling in customer engagement and cash handling. Proven ability to manage high-pressure situations while delivering exceptional service. Skilled in menu memorization and fostering teamwork, ensuring a positive experience for all customers. Committed to maintaining a clean and organized environment.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Coyote Ice Cream
06.2024 - Current
- Assisted customers with menu selections and provided recommendations based on preferences.
- Maintained cleanliness and organization of serving area to enhance customer experience.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Prepared various ice cream flavors and toppings according to established recipes and standards.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Youth Sports Referee
Yukon School Sports
09.2023 - 01.2025
- Officiated youth sports events, ensuring fair play and adherence to rules.
- Communicated effectively with players, coaches, and parents to resolve conflicts.
- Maintained composure during high-pressure situations to facilitate smooth gameplay.
- Enforced safety protocols to promote a secure playing environment for all participants.
- Kept detailed records of match results, penalties, and other relevant statistics for post-game analysis.
Education
No Degree -
Saint Francis of Assisi Catholic Secondary
Whitehorse, YTSkills
- Customer engagement
- Teamwork
- Customer service
- Patience and empathy
- Order taking
- Cash handling
- Greeting customers
- Dependable and responsible
- Cash register operation
- Speed and efficiency
- Menu memorization
Languages
French
Native or Bilingual
Interests
- Team Sports
- Playing Sports
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
Timeline
Ice Cream Server
Coyote Ice Cream
06.2024 - Current
Youth Sports Referee
Yukon School Sports
09.2023 - 01.2025
No Degree -
Saint Francis of Assisi Catholic Secondary
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