Mia Orozco
Ceres
Summary
Barista with strong skills in maintaining composure in high-pressure environments. Expertise in customer engagement and team collaboration, resulting in improved service quality and enhanced community relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
Modesto
05.2022 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Provided exceptional customer service by engaging with patrons and addressing inquiries.
- Assisted in training new baristas on beverage preparation techniques and service standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Supported highest standards of conduct and service to support company reputation.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Volunteer
GIVE Volunteers
06.2024 - 08.2025
- Supported community development projects across diverse cultural environments.
- Collaborated with international teams to achieve project goals under varying conditions.
- Demonstrated adaptability and cultural awareness in service-oriented settings.
- Strengthened communication skills to connect effectively with individuals from various backgrounds.
- Promoted a positive volunteer experience through effective communication and support initiatives.
Education
Bachelor of Science - Public Health Promotion
California State University, Stanislaus
Turlock, CA05-2027
Skills
- Multitasking and organization
- Verbal and written communication
- Self-motivation
- Team collaboration
- Customer engagement
- Cultural awareness
- Problem resolution
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
California Food Handlers
References
References available upon request.
Timeline
Volunteer
GIVE Volunteers
06.2024 - 08.2025
Barista
Starbucks, Barista
05.2022 - Current
Bachelor of Science - Public Health Promotion
California State University, Stanislaus