Mia Metcalfe
Sherwood Park,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Administrative Assistant(Part-Time)
Guillevin International
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Junior Leader
Perfect Storm Athletics
05.2021 - Current
- Cultivated a safe and inclusive environment for all team members, fostering strong bonds within the group.
- Supported athletes in developing their skills through personalized coaching and feedback.
- Improved athlete skill development through the introduction of new drills and exercises tailored to individual needs.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Checked squad member uniform, attitude and form before all events.
Education
Archbishop Jordan Catholic High School
Sherwood Park 05.2026
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Mail handling
- Resourceful
- Social media knowledge
- Training and coaching
- Reception oversight
- Team Bonding
Languages
English
Native or Bilingual
Irish
Elementary
All-Star Cheerleader
All Star Cheerleading is a sport that drives me to discover my limits of my own abilities, to push through these limits when possible, and strongly emphasizes the value of teamwork. All Star Cheer helps me in developing myself not only physically, but mentally and emotionally as well. I have been competing with Perfect Storm Athletics for 10 years, competing all over Canada and USA.
Timeline
Administrative Assistant(Part-Time)
Guillevin International
09.2023 - Current
Junior Leader
Perfect Storm Athletics
05.2021 - Current
Archbishop Jordan Catholic High School