Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mia Mense

Woodland Hills,CA

Summary

Dedicated Umpire with high-level softball knowledge and extensive on-field background. Adjudicated regular season, playoff and championship games for 3 years. Strong communications skills and commitment to fairness enabled objective decisions in all situations.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

3
3
years of professional experience

Work History

Volunteer Umpire

Westlake Agoura Girls Softball
02.2023 - 05.2025
  • Explained and taught regulations and rules to players and coaches.
  • Called Safe and Out plays fairly and accurately for impartial adjudication.
  • Mediated disputes between players and coaches to maintain safe, fair play.
  • Promoted good sportsmanship among players.
  • Maintained control of games, for safe, timely event running.
  • Retained knowledge of softball rules and regulations for compliant adjudication.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.

Retail Sales Associate

Westlake Agoura Girls Softball
02.2022 - 05.2025
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases.
  • Managed efficient cash register operations.
  • Performed cash, card, and apple pay transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted hundreds of customers and helped with product questions, selections, and purchases while providing outstanding customer service.

Education

High School Diploma -

Agoura High School
Agoura Hills, CA
06-2025

Skills

  • Objective judgment
  • Assessing performance
  • Task prioritization
  • Effective stress management
  • Effective decision-making
  • Knowledge of sports regulations
  • Physical endurance
  • Teamwork and collaboration
  • Loss prevention
  • Merchandise display
  • Customer engagement
  • Cash handling

Accomplishments

Varsity Athlete in Softball and Track and Field.

Timeline

Volunteer Umpire

Westlake Agoura Girls Softball
02.2023 - 05.2025

Retail Sales Associate

Westlake Agoura Girls Softball
02.2022 - 05.2025

High School Diploma -

Agoura High School

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Mia Mense