Overview
Work History
Education
Skills
Languages
Timeline
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Mia Massouras

Vaudreuil-Dorion,QC

Overview

20
20
years of professional experience

Work History

Enterprise Account Manager

AirDaddy Inc
06.2024 - Current
  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.
  • Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.

Senior Account Executive

DNE Resources
09.2021 - 06.2024
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.

Manager

Madison’s Bar and Grill
08.2007 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Representative

Dead Sea Seacrets
05.2005 - 07.2007
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor’s - Psychology

Concordia University
Montreal, None

DEC - Commerce

John Abbott College
Sainte-Anne-de-Bellevue, None

Skills

  • Sales presentations
  • Key account management
  • Collaborative mindset
  • Customer relationship management

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Enterprise Account Manager

AirDaddy Inc
06.2024 - Current

Senior Account Executive

DNE Resources
09.2021 - 06.2024

Manager

Madison’s Bar and Grill
08.2007 - 01.2020

Sales Representative

Dead Sea Seacrets
05.2005 - 07.2007

Bachelor’s - Psychology

Concordia University

DEC - Commerce

John Abbott College

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Mia Massouras