Mia Iniguez-Mendez
San Diego
Summary
Dynamic Food Operations Manager with a proven track record at Steve and Kate's Camp and several restaurants, excelling in food safety compliance and employee training. Passionate about enhancing customer experiences while effectively managing resources and reducing waste. Skilled in purchasing and conflict resolution, driving operational success and team performance in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Operations Manager
Steve and Kate's Camp
San Diego
06.2025 - 08.2025
- Managed the daily operations of food service, including ordering, receiving and stocking supplies.
- Planned and executed operations against forecasted daily business volume.
- Prepared monthly financial statements for review by upper management.
Waitress
The Stove
Mammoth Lakes
07.2024 - 04.2025
- Provided excellent customer service to enhance dining experience.
- Assisted in training new waitstaff on procedures and service standards.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Organized take-out orders efficiently according to customer requests.
Shift Leader
Baskin Robbins Franchisee
San Diego
09.2023 - 06.2024
- Scheduled employee shifts to optimize staffing coverage during peak hours.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Head Hostess
Chili's Bar and Grill
San Diego
03.2023 - 02.2024
- Managed guest seating and reservations for optimal dining flow.
- Trained and supervised junior host staff on service standards.
- Assisted with menu updates and communicated changes to staff.
Education
Some College (No Degree) - Nursing
San Diego Miramar College
San Diego, CASkills
- Customer service
- Time management
- Conflict resolution
- Employee training
- Food safety compliance
- Waste reduction
- Purchasing
- Catering coordination
- Bilingual communication
Accomplishments
- Leadership Recognition by San Diego Rotary Club
Certification
- CPR, AED and First Aid.
- San Diego Food Handlers
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Food Operations Manager
Steve and Kate's Camp
06.2025 - 08.2025
Waitress
The Stove
07.2024 - 04.2025
Shift Leader
Baskin Robbins Franchisee
09.2023 - 06.2024
Head Hostess
Chili's Bar and Grill
03.2023 - 02.2024
Some College (No Degree) - Nursing
San Diego Miramar College