Mia Hartman
San Diego
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Chicken N Pickle. Proven ability to enhance guest experiences through effective communication and menu knowledge. Strong multitasking and cash handling expertise, consistently ensuring satisfaction and fostering a welcoming atmosphere in fast-paced environments. Committed to team collaboration and operational excellence.
Overview
3
3
years of professional experience
Work History
Server/Event Coordinator
Chicken N Pickle
05.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food pairings to enhance guest experience.
- Resolved guest inquiries and complaints professionally, ensuring satisfaction.
- Adapted quickly to changing priorities during peak service hours.
Expo/Host/Food Runner
Johnny's Italian Steakhouse
12.2024 - 05.2025
- Coordinated seating arrangements to optimize guest flow and comfort.
- Monitored food presentation standards, ensuring consistency and quality for guest satisfaction.
- Collaborated with team members to streamline processes and improve overall service speed.
- Greeted guests warmly upon arrival, contributing to a welcoming atmosphere in the restaurant.
Hostess/Ice Cream Server
5280 Burger Bar
03.2023 - 02.2025
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with servers to relay special requests and ensure guest satisfaction.
- Assisted in training new staff on front-of-house protocols and customer service standards.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cashier/Food Truck Worker
The Snowy Churro
05.2024 - 07.2024
- Operated cash register, processed transactions efficiently while ensuring accuracy in cash handling.
- Assisted customers with product inquiries, providing prompt and friendly service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
- Participated in training new staff on cash handling procedures and customer service best practices.
Restaurant Hostess
Sachi Sushi
09.2023 - 01.2024
- Greeted and seated guests promptly, ensuring efficient table turnover and positive first impressions.
- Managed reservation systems, optimizing seating arrangements for maximum capacity during peak hours.
- Coordinated with waitstaff to communicate guest needs, enhancing dining experience through effective teamwork.
- Handled guest inquiries and complaints with professionalism, resolving issues to maintain satisfaction levels.
Education
High School Diploma -
San Diego State University
San Diego, CA05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Food running
- Menu memorization
- Team collaboration
- Multitasking and organization
- Positive and professional
Timeline
Server/Event Coordinator
Chicken N Pickle
05.2025 - Current
Expo/Host/Food Runner
Johnny's Italian Steakhouse
12.2024 - 05.2025
Cashier/Food Truck Worker
The Snowy Churro
05.2024 - 07.2024
Restaurant Hostess
Sachi Sushi
09.2023 - 01.2024
Hostess/Ice Cream Server
5280 Burger Bar
03.2023 - 02.2025
High School Diploma -
San Diego State University