Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mia Hamilton

Morgan Hill

Summary

Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns, and revenue generation in fast-paced environments. I try my hardest to be there for my coworkers and teammates. We work together to resolve issues, clean, organize, and run out product.

Overview

1
1
year of professional experience

Work History

Sales Floor Supervisor

Burlington
Morgan Hill
05.2025 - Current
  • Supervised daily operations on the sales floor to ensure smooth functionality.
  • Trained associates the flow of the sales floor and how to place products in the correct area.
  • Cleaned and prepared the sales floor to make it presentable and easily accessible.
  • Able to open and close the store.
  • Trained associates proper customer service on the sales floor.
  • I report theft and do the proper paperwork for any stolen product.
  • Clean the fitting rooms to make sure they look nice and are accessible.

Receiving Lead

Burlington
Morgan Hill
07.2024 - 05.2025
  • Received the products and did the necessary paperwork.
  • Helped associates process products to make it floor-ready.
  • Guided and trained associates on how to process different types of products.
  • Was manager on duty when receiving supervisor was absent.
  • Created cardboard bales for pickup.
  • Cleaned and prepared the back of house for shipment and processing.
  • Ran product out to the floor.
  • Trained team members on safe handling of merchandise.
  • Worked on and processed damaged items.

Customer Service Lead

Burlington
Morgan Hill
03.2024 - 07.2024
  • Trained new staff on company policies and customer service techniques.
  • Trained new staff on the registers.
  • Worked on both the sales floor and the registers.
  • Resolved associate and customer issues.
  • Answered customer questions quickly and efficiently.
  • Opened the store multiple times a week.

Education

Some College (No Degree) - English

Gavilan College
Gilroy, CA

Skills

  • Able to resolve customer service issues quickly and respectfully
  • Quick to learn
  • Can work in a slow or fast environment
  • Can work well independently or with others
  • Supportive of my teammates and coworkers I strive to help and be there for them

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Sales Floor Supervisor

Burlington
05.2025 - Current

Receiving Lead

Burlington
07.2024 - 05.2025

Customer Service Lead

Burlington
03.2024 - 07.2024

Some College (No Degree) - English

Gavilan College

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Mia Hamilton