MIA GRILLO
VACAVILLE
Summary
Customer-focused professional with a proven ability to build relationships and improve satisfaction rates. Seeking to apply strong organizational and sales skills to boost customer loyalty and drive company success.
Overview
2026
2026
years of professional experience
Work History
Detailed by Mia
Self Employed Services
08.2020 - Current
- Maintaining client homes by general and deep cleaning (dusting, vacuuming, moping, sanitizing kitchens/bathrooms, etc…).
- Managing all business aspects such as marking, scheduling, billing, and client communication.
- Strong time management, detail orientation, and customer service.
Caregiver
Bridlemile Senior Care
02.2020 - 08.2020
- Assisting individuals needing help with daily living, including personal care (bathing, dressing, grooming, toileting).
- Providing meal prep, medication management, light housekeeping and companionship.
- Ensuring a safe environment requiring empathy, patience, and strong communication skills.
Server
Silverado Resort and Spa
2017 - 01.2020
- Delivered exceptional customer service while efficiently managing multiple tables during peak hours.
- Trained and mentored new staff on menu knowledge and service protocols to enhance team performance.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Implemented best practices for maintaining cleanliness and organization in dining areas, enhancing guest experience.
Education
Associate of Arts - Project Management
Solano Community College
Fairfield, California, CA06.2019
Diploma - undefined
Will C. Wood High School
06.2016
Skills
- Problem solving and critical thinking like analyzing, logical decisions, resolving issues
- Adaptability and flexibility being able to adjust to new tasks, challenges, and environments
- Time management and organization by prioritizing, meeting deadlines, and planning
- Emotional intelligence being self aware, empathy, and understanding others
- Project management by planning, execution, and managing resources
- Computer and digital literacy using Microsoft office and relevant software
Timeline
Detailed by Mia
Self Employed Services
08.2020 - Current
Caregiver
Bridlemile Senior Care
02.2020 - 08.2020
Diploma - undefined
Will C. Wood High School
Server
Silverado Resort and Spa
2017 - 01.2020
Associate of Arts - Project Management
Solano Community College