Mia Garcia
Tulare
Summary
Detail-oriented healthcare administrative professional experienced in patient coordination, billing, and front-office operations. Bilingual in English and Spanish, skilled in enhancing clinical workflows, ensuring patient satisfaction, and fostering collaboration across departments.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Serrins Valley Vision
Visalia
09.2022 - Current
- Coordinated patient flow to enhance service delivery in high-volume clinic
- Instructed patients on contact lens use and care for optimal eye health
- Guided patients in frame selection and provided tailored recommendations
- Maintained accurate electronic health records
- Optimized scheduling to improve workflow efficiency
- Verified insurance and supported billing processes
Front Desk Assistant
The Salvation Army
Tulare
11.2021 - 01.2022
- Managed front desk activities and phone communications to ensure smooth daily operations
- Responded to client inquiries with professionalism, empathy, and cultural sensitivity
- Maintained accurate records and performed administrative tasks to enhance program services
- Participated in team activities to strengthen community support initiatives
Education
Bachelor of Arts - Healthcare Administration
Ashworth College
Peachtree Corners, GA04-2027
High School Diploma - Pre-Medical Academy
Tulare Western High School
Tulare06-2021
Skills
- Ocular testing
- Electronic Health Records
- Patient care
- Insurance billing
- Front Desk Operations
- Customer Service
- Bilingual (English/Spanish)
- Problem-solving
- Professionalism
Languages
Spanish
Native/ Bilingual
Timeline
Optometric Technician
Serrins Valley Vision
09.2022 - Current
Front Desk Assistant
The Salvation Army
11.2021 - 01.2022
Bachelor of Arts - Healthcare Administration
Ashworth College
High School Diploma - Pre-Medical Academy
Tulare Western High School