Mia Gaona
Calipatria
Summary
Hi my name is Mia Gaona. I am a dedicated and bilingual employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Cashier
El Sol Market
Brawley
11.2023 - Current
- Bilingual
- Organize Isles
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Welcomed customers, offering assistance to help find store items.
- Cash Handling
- Wrote Checks
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Donut Avenue
Calipatria
03.2023 - 07.2023
- Processed customer payments quickly and returned exact change and receipts.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Associate of Science - Radiology
Arizona Western College
Yuma, AZSkills
- Customer service
- Patient
- Kind
- Team collaboration
- Time management
- Cash handling and management
- Work ethic and integrity
- Hospitality and accommodation
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
El Sol Market
11.2023 - Current
Cashier
Donut Avenue
03.2023 - 07.2023
Associate of Science - Radiology
Arizona Western College