Mia Brisker
Laguna Niguel
Summary
Results-driven professional with proven leadership and problem-solving abilities. Extensive background in visual merchandising and customer service, leading to improved shopping experiences and increased sales. Expertise in enhancing customer engagement through innovative display strategies and effective team collaboration.
Overview
5
5
years of professional experience
Work History
Visual Merchandiser
Nordstrom
Costa Mesa
06.2024 - Current
- Designed seasonal layouts and visual displays to enhance customer engagement and boost sales.
- Managed visual presentation across seven departments to ensure consistency and appeal.
- Coached associates on maintaining high visual standards throughout store areas.
- Implemented effective display designs to highlight new product lines prominently.
- Maintained cohesive brand identity through strategic visual representation in all displays.
- Organized store layouts and merchandising standards to improve overall shopping experience.
- Conducted regular meetings to assess KPIs and monitor business performance.
- Planned seasonal transformations, including decorations, props, events, and visuals for maximum impact.
Sales Lead Manager
Fabletics
Newport Beach
07.2023 - Current
- Developed and implemented strategies to increase sales volume and profit margins.
- Managed a team of 10+ sales representatives in a fast-paced environment.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Developed creative visual displays to showcase products and attract customers.
- Created window and in-store displays to promote new product launches.
- Organized and coordinated training sessions for new employees.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Design Consultant
Sonder Living
NEWPORT BEACH
03.2023 - 07.2023
- Communicated with several key clients weekly to discuss individual needs and overall vision.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation, and care.
- Maintained records related to sales for store management.
- Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
- Printed labels and tags for for-sale merchandise.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Sales Associate
The Great
NEWPORT BEACH
04.2022 - 03.2023
- Engaged customers through effective verbal communication to identify needs and requirements.
- Established client book and frequently arranged stylist appointments.
- Generated $231K in sales, contributing to 7% of retail business since Newport Beach location opened.
- Assisted in opening new store location to expand market presence.
- Provided comprehensive support to customers during merchandise selection and purchase completion.
- Maintained organized and well-stocked sales floor with latest merchandise for increased revenue.
- Restructured store displays for special events and seasonal changes to enhance customer engagement.
- Operated register, processed transactions, and managed cash handling efficiently.
- Analyzed sales space capacities to ensure optimal stock availability for customer demand.
Design Intern
Michael Fullen Design Group
Laguna Beach
02.2022 - 05.2022
- Assisted with design projects by completing basic administrative tasks such as organizing files and checking drawings.
- pick up and deliver new materials, including samples and supplies needed to accomplish project goals.
- Helped Designers with picking out samples and materials.
- Interfaced with clients to deliver products, and help with the specifications of the client's needs.
Sales Associate
Aviator Nation
Laguna Beach
03.2021 - 04.2022
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Continuously met sales goals via strategic prospecting.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered incoming telephone calls to provide store, product, and service information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered customer questions and responded quickly to problems and complaints in person, on the phone, and by email.
Education
Associate of Arts - Interior Design
Interior Designers Institute
Newport Beach, CABachelor of Arts - Interior Design
Interior Designers Institute
Newport Beach, CASkills
- Self-motivated, productive, and organized efficient work habits
- High energy, and great communication skills
- able to work with little oversight and collaborate in a team environment
- Relationship Building
- Originality and Creativity
- Team leadership
- Customer service
- Brand image alignment
- Client communication
- Product knowledge
- Problem Solving
- Visual merchandising
Accomplishments
- Helped open the "The Great" new store location
- Since "The Great" stores opened, I generated $231K, 7% of all retail business
- Helped team to achieve Monthly goals earning recognition from upper management and financial reward.
- Assisted closely with Visual Merchandiser to help with new store floor sets.
Timeline
Visual Merchandiser
Nordstrom
06.2024 - Current
Sales Lead Manager
Fabletics
07.2023 - Current
Design Consultant
Sonder Living
03.2023 - 07.2023
Sales Associate
The Great
04.2022 - 03.2023
Design Intern
Michael Fullen Design Group
02.2022 - 05.2022
Sales Associate
Aviator Nation
03.2021 - 04.2022
Associate of Arts - Interior Design
Interior Designers Institute
Bachelor of Arts - Interior Design
Interior Designers Institute