MIA AYALA
Corona
Summary
Detail-oriented professional experienced in customer service and patient support. Adept at organizing environments to foster customer engagement and safety in therapy sessions. Strong problem-solving skills utilized in dynamic settings, enhancing operational efficiency and ensuring positive outcomes for clients.
Overview
3
3
years of professional experience
Work History
Physical Therapy Aide
Kinematics Physical Therapy
Norco
06.2025 - Current
- Assisted physical therapists with patient exercises and treatment plans.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Assisted in patient mobility during therapy sessions to ensure safety.
- Documented patient progress and reported changes to therapists promptly.
- Educated patients on proper exercise techniques and safety procedures.
- Monitored equipment use and overall safety of patients.
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces and various equipment for given treatments to reduce injury.
Sales Associate/Cashier
Big 5 Sporting Goods
Carson
08.2023 - 05.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted customers in locating products and checking store system for merchandise availability at other sites, ensuring a seamless shopping experience.
- Provided information on sizing, accessories, and merchandise care to assist customers in making informed purchasing decisions.
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise, improving customer engagement.
Education
Bachelor of Science - Kinesiology
Cal State University Dominguez Hills
Carson, CA05-2025
Skills
- Rehabilitation techniques
- Patient mobility support
- Electrotherapy modalities
- Post-surgery rehabilitation
- Strengthening
- Time management
- Multi-tasking strength
- Attention to detail
- Problem-solving skills
- Teamwork and collaboration
- Customer service
- Professional demeanor
Additional Information
played softball all 5 years in attendance at CSUDH, True
Languages
English
Timeline
Physical Therapy Aide
Kinematics Physical Therapy
06.2025 - Current
Sales Associate/Cashier
Big 5 Sporting Goods
08.2023 - 05.2025
Bachelor of Science - Kinesiology
Cal State University Dominguez Hills